How we performedHighlights of the year
Who we are
National Express Group is a leading transport provider delivering services in the UK, North America and Spain.
Our vision
Is to earn the lifetime loyalty of our customers by consistently delivering excellent value, frequent, high performing mass public transport services.
Normalised operating profit
£204.2m+28%Normalised margin
9.6%+63%Normalised profit before tax
£160.5m+38%Return on capital employed
13.2%+23%Highlights of the year
- Normalised margin rose from 5.9% in 2009 to 9.6% in 2010
- Normalised operating profit increased over £44 million to £204.2 million (2009: £159.8m)
- Normalised profit before tax rose 38% to £160.5 million (2009: £116.2m)
- Franchise extensions secured for National Express East Anglia and c2c; potential for future value creation in Rail
- UK Bus returned to industry average margin with operating profit up 36%
- Over US$30 million annualised cost savings delivered in North America; operating profit up 44%
- Despite a challenging economic backdrop, Spain performed strongly with margin and profit growth
- Dividend restored with a proposed final dividend payment of 6 pence per share




