I am currently working as a Graduate Management Trainee at National Express UK Bus, after gaining a Master’s degree in Economics and Business with a specialisation in Urban, Port and Transport Economics at Erasmus University Rotterdam, the Netherlands.
I have always been interested in the management of passenger transport and logistics. After graduating in 2013 I knew I wanted to work in a people business and learn more about the transport industry.
National Express stood out for me as it is one of the leading transport providers in the United Kingdom and abroad. I was particularly interested in the challenges this company faces in the current economic climate. It requires an innovative approach to serve your customers in such a dynamic environment. I was also attracted by the management structure of the company. You have the freedom to work on tailor-made initiatives that will benefit the local community while at the same time you receive the assistance you need from a large parent company.
I joined National Express on the Graduate Management Trainee scheme in July 2013. I spent my first seven months undertaking project management work at the Rail Bid Team in London. In February 2014 I moved to the UK Bus division in Birmingham.
In Birmingham I divide my time between a local garage and the head office. As a trainee you are allocated a ‘home’ garage which allows you to experience the operation at shop floor level. In addition I am involved in several projects. These projects enhance your understanding of the business and allow you to get in touch with many different stakeholders. One day you could be repairing vehicles and the next day you could be representing the company in discussions with a transport authority.
The National Express Graduate Scheme offers me the opportunity to gain valuable experience. It means taking on responsibility from your first day and pushing yourself out of your comfort zone. There is a very friendly atmosphere across the company and colleagues are always willing to help.
Deadlines can be tight and you have to deal with some tough issues. At the same time the company offers you all the support you need and there is plenty of room for your own initiatives. No two days are the same and there is always something going on to get involved in!