Shareholder services

Dividends Paid Direct To Your Bank Account

Having dividends paid direct to your bank account has the following advantages:

• avoids the risk of cheques being lost in the post;
• saves you time in presenting the cheque for payment;
• the dividend is credited to your account on the payment date.

The tax voucher is sent to your registered address at the same time as the dividend is credited to your account. To set up a new dividend mandate please log on to www.shareview.co.uk or contact the Registrar at: Equiniti Ltd, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA. Shareholder helpline number: 0871 384 2152*

*Calls to this numbers are charged at 8p per minute from a BT landline. Other telephony providers costs may vary.

Sharegift

ShareGift is an independent charity share donation scheme administered by the Orr Mackintosh Foundation (registered charity number 1052686). Those shareholders who hold only a small number of shares, the value of which make it uneconomic to sell them, can donate the shares to ShareGift who will sell them and donate the proceeds to a wide range of charities. Further information about ShareGift can be obtained from its website at www.sharegift.org and you can download a ShareGift transfer form here.

Unclaimed Assets Register

The Company participates in the Unclaimed Assets Register ("UAR") which provides a search facility for shareholdings and other financial assets that may have been forgotten. For further information contact UAR, Bain House 16 Connaught Place, London W1J 5JA Tel: 0870 241 1713 or visit www.uar.co.uk.