National Express is today celebrating following an extraordinary evening at the National Rail Awards ceremony in London.
National Express East Coast picked up three awards for Best Large Station, won by Doncaster and Best Medium Station, awarded to Durham, which then went on to scoop the ceremony's most prestigious group prize, the overall award for Station of the Year, beating more than 2,500 other stations to the accolade.
National Express operated c2c were delighted that Tony Smith, Fleet Manager won the highest honour that the industry can award to a rail employee, in the category of Outstanding Personal Contribution.
National Express East Anglia (NXEA) received three highly commended placings for: Outstanding Teamwork Award - NXEA and Network Rail for ‘Challenge 90' Performance Work; Station of the Year (Major Stations) for London Liverpool Street and Innovation of the Year - NXEA's project to reduce energy usage.
c2c added to its win with two highly commended placings for: Maintenance Team of the Year - East Ham Fleet Maintenance Depot and London & South East Commuter Operator of the Year.
David Franks, Managing Director, National Express East Coast said: "I am delighted at this achievement by our hard-working team at Doncaster and Durham stations, who continue to deliver the highest standard of service.
"National Express' most important asset is our people who are completely dedicated to providing the best travel experience for our customers. We are continually investing in our stations and reviewing customer feedback to maintain and improve facilities at our stations".
Julian Drury, Managing Director for National Express c2c said: "I'm absolutely delighted that Tony has won this award. It is a real testament to his passion and his focus on getting things right. His hard work has transformed the reliability of c2c and his commitment to his staff and the rail industry makes him a very deserving winner. Tony has made us all very proud of working for c2c".
Andrew Chivers, Managing Director, National Express East Anglia commented: "I would like to congratulate everyone in the National Express East Anglia team for their success at the National Rail Awards. To receive three highly commended awards in a very competitive environment highlights the progress we are continuing to make in improving train service performance, upgrading customer facilities and in pioneering innovative work in areas such as reduction in energy usage".
The awards were presented by Kate Silverton, BBC Broadcaster and Nigel Harris, Editor of Rail Magazine, in front of an audience of 1,200 rail industry people.
Notes to Editors
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