c2c set a new UK punctuality record
National Express train operator c2c has set a new UK record for train punctuality in the UK, it has been announced today.
Over the past year, punctuality for c2c trains was 97.5% under the Punctuality Performance Measure, the government's official mechanism for recording rail punctuality. This is the best performance in the country, compared to a national average of 91.4%, and beats c2c's existing UK record for punctuality of 97.4%, which had been set in autumn 2012.
Results for the last four weeks were also released today, with c2c again having the most punctual trains in the country. 98.0% of c2c trains were on time under the Public Performance Measure in the last month - almost 10% better than the national average of 88.2%.
c2c Managing Director Julian Drury said: "In a month with severe weather conditions challenging daily life across the country, c2c have continued getting our customers to work on time. We're delighted to have set a new UK record for train punctuality, and this sets the standard for the rest of 2013. Our priority will remain delivering the highly punctual service that our customers have come to expect from c2c."
Today's performance figures have been published by Network Rail, covering the period from 9 December 2012 to 5 January 2013.