About Us

Health and safety policy

National Express Group PLC is committed to the effective management of health and safety.

The continuing health and safety of all of our people, together with that of our customers and others who can be affected by our operations is paramount. We will therefore continue to strive to see:

• An effective framework for safety led at a group level; and
• Delivery against that framework by each operating company

This policy has three principal objectives:-

• To set out the separate and distinct responsibilities that together underpin our shared commitment;
• to have in place effective arrangements to protect  employees, customers and the general public against risks to injury or poor health arising out of the operations carried out within our companies; and
• to encourage all National Express operating companies to seek continuous improvement in their health and safety processes and in health and safety performance, and to share good practice with one another. There is no point at which it is acceptable to stop trying to improve our health and safety practices and performance.

It is our personal responsibility – every one of us, whatever our position – to recognise the importance of managing effectively those health and safety risks associated with our activities.  These risks must be identified and early action taken to avoid or minimise them. It is National Express policy that health and safety is a line management responsibility.  Overall responsibility for putting into place suitable arrangements to control effectively operational risks rests with the Managing Directors of the Group’s operating companies supported, where appropriate, by the Divisional Chief Executives.

National Express will support the delivery of that responsibility. Appropriate resources will be available, as necessary, to support continuous improvement by:-

• approving each year a health and safety plan which sets challenging actions for the Group and its operating companies;
• employing methods to measure  performance in the management of health and safety;
• refining effective levels of communication on health and safety issues across our operations;
• requiring operating companies to keep under active review the approach to the management of health and safety and to employ recognised and modern practices and procedures;
• providing appropriate funding and resources; and
• enabling the provision of appropriate training to enable the health and safety management process to function effectively.

Periodic audits will be undertaken utilising resources from inside or external to the Group to monitor the effectiveness of this policy.