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Corporate Responsibility
Safety
At National Express we are committed to the effective management of health and safety. During 2007 we saw two serious coach accidents, one tragically involving the loss of three lives and our condolences and thoughts remain with those families affected. Safety is at the heart of our business and we are focused on ensuring a policy of continuous improvement. We are currently implementing the lessons learnt from these two incidents.
We continue to employ our safety planning processes to implement our policy of continuous improvement. National Express Group publishes rolling three-year safety plans, and each of our divisions or operating companies produce plans which support the overall Group plan and include challenging targets for safety improvement.
Total Preventable Accidents
| 2007 | % Change | |
|---|---|---|
| Bus division | 31.1 | 21% improvement |
| Coach division | 12.9 | 3% decline |
| North America | 10.8 | 8% improvement |
| Spain | 20.5 | 22% improvement |
Lost Time Injury Frequency
| 2007 | % Change | |
|---|---|---|
| Bus division | 88.6 | 27% improvement |
| Coach division | 65.4 | 18% decline |
| Trains division | 14.9 | 18% improvement |
| North America | 2.3 | no change |
| Spain | 8.3 | 10% decline |
