Media Centre

National Express Group PLC

UK Customer Experience Awards 2007 – Business to Business category.

East Anglia

Rail Magazine - Best on-board catering 2007

Rail Innovation Awards 2007

• Customer Service Award Winners: Mainline Intercity on-board Catering
• Runner’s-up: Marketing Award

National Rail Awards 2007

• Winners: Putting Customer’s First Award – for rural station staffing scheme
• Runner’s-up: Putting Customer’s First Award – for Mainline Intercity on-board Catering.

Cycle Rail Awards – 2007. Winners: Customer Service excellence Award

Green Business Awards 2007
Winners – Fleet Management Award for our energy efficiency project.

Community Rail Awards 2007:
Winner: Outstanding Individual Contribution: Ray Stone of Lowestoft station

Arts and Business East Awards 2007
Winners – Sustainability Award for our partnership with the Norfolk and Norwich Festival.

East Coast

European Call Centre of the Year Awards – Highly Commended for Baron House in ‘Best Improvement Strategy’ category

National Rail Awards 2007
– Best Station - Newcastle
– Innovation of the Year – WiFi

HSBC Rail Business Awards 2006 – Information Technology Excellence

January 2008 Website given 5 star review and has been named Site of the Fortnight by Web User magazine which is the UK's best-selling internet magazine.

Gatwick Express

Gold and Silver in the Best Use of Classified Space category in the Chartered Institute of Marketing Travel Industry Group (CIMTIG) Travel Advertising Awards 2007. The Gold was for the ‘Without Irritating Stops’ ad and silver for the ‘London and er’ ad.

National Express coaches

National Express has been listed as top UK ‘Superbrand’ company. We were 294th in the top 500 companies.

National Express employees were awarded a ‘Commended for Excellence’ Award in the Transport Sector at the RoSPA Occupational Heath & Safety Awards 2007.

Employee Benefits Awards 2007 - Winner of the ‘Most effective strategy for organisations with more than 1,000 employees’.

Travel London

Highly Commended at 2007 UK Bus Awards for the "441 It's Plane & Easy" submission.

West Midlands

Best Loss Prevention Strategy Awards at the 2007 European Strategic Risk Management Awards.