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Turbo Star

APTIS
Legacy ticket issuing system

ASLEF
The union representing the majority of drivers on trains

ATOC
Association of Train Operating Companies (the trade body for railways)

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BTP
British Transport Police

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CIS
Customer Information System (the screens predominantly that you see on stations)

CRS
Customer Reservations System (the national system by which customers are reserved onto trains)

CTRL
Channel Tunnel Rail Link (the infrastructure build which will link the channel tunnel into St Pancras station)

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DEMU
Diesel Electrical Mechanical Unit

Depot
Place where trains are maintained predominantly overnight

DMU
Diesel Mechanical Unit

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FasTic
Automated ticket issuing machines within Midland Mainline stations

Franchise
Period of time within which a TOC is allowed to operate the services on a set of specific routes

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HMRI
Her Majesty's Rail Inspectorate (body ensuring the safe operation of railways)

HSE
Health & Safety Executive

HST
High Speed Train

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Network Rail
The infrastructure provider

NRES
National Rail Enquiry Service

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ORCATS
Operational Research Computerised Allocation of Tickets to Services (the clearing system for dividing up passenger revenue between TOC's)

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PIF
Product Implementation Form (the system by which new fares can be introduced into the system)

PTE
Passenger Transport Executive (which are the local authority transport providers) e.g. Sheffield PTE

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Rail Regulator
Tom Winsor (the regulating body focusing on hardware)

RJIS
Rail Journey Information Service

RMT
The union representing the majority of people who work on train (includes some drivers and station & booking staff)

ROSCO
Rail Operating Stock Company

RPC's
Rail Passenger Committees (semi-formal organisations reviewing the provision of passenger services on behalf of customers)

RVAR
Organisation who advises on disability requirements

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SRA
Strategic Rail Authority (the governing enforcing body for rail operating companies)

SPORTIS
Ticket issuing machine used on trains

Subsidy
Monies paid via the SRA to TOC's to operate unprofitable franchises

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TOC
Train Operating Company

TOD
Ticket on Departure (where a customer books a ticket through telesales or online, however, picks the ticket up at travel centres or via automated ticket machines)

Tribute
PC based ticket issuing system

TSA
Ticket and Settlement Agreement (the set of rules that guides what tickets can be developed and conditions applied to them)

TSSA
The organisation representing the majority of people on station and in booking offices

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URL
Union Railways Limited (who operate St Pancras station and are responsible for the development of the CTRL)

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