Media Centre

National Express Dundee announce service changes

30 Jun 2009

National Express Dundee has announced a series of service changes in response to customer feedback and the city’s changing travel needs.

Highlights of the service changes, which come into effect on 16 August, include:

·         A new express service between Broughty Ferry, Technology Park and Ninewells to  reduce commuting time across the city.

·         Restructuring of bus routes between St Mary’s / Arder and the city centre in response to customer feedback.

·         Investment in Douglas and Charleston corridor to further improve bus reliability.

·         New service linking Gallagher Retail Park, City Centre and the City Quay on a half hourly frequency.

National Express is holding an information event in city square on Saturday 8 August to inform customers of the new changes. National Express Dundee staff will be on hand to answer passenger queries and distribute new timetables. In the meantime customers can visit www.traveldundee.co.uk for further information.

Lawrence Davie, Director of National Express Dundee, said:

“From 16 August National Express Dundee is making a series of changes to bus services in the city to better serve the community and encourage more people to travel by bus. Following service changes last year we have listened to customer feedback and made further improvements to the network.

We’re also pleased to introduce new routes and create new jobs through the service changes. The city will benefit from a new express service between Broughty Ferry and Ninewells for commuters and we’re hiring new bus drivers next month.”

As part of the service changes route 22x has been withdrawn. Employee and customer feedback suggested the route was confusing as it missed several stops available on the regular 22 service (which remains unchanged). Service 5 is also being withdrawn following changing passenger trends, although service 36 will cover the majority of the route between Barns of Claverhouse, Mill O Mains and the city centre.

Several services have also been reduced during the evening and early morning following changing travel patterns in Dundee.  For more information please visit www.traveldundee.co.uk, full timetable will be available online late July.

Full list of service changes:

1/1A/1B/1C: All retimed to improve reliability and shown on a single timetable.

1: Rerouted via Hilltown (back to previous route following customer feedback) and will continue to St Mary’s terminus from Faraday Street following the same route. 

1A/1B: Late evening frequency reduced from 20 minutes to 30 minutes.

1C: Will now serve Birkdale, Macalpine Road and Laird Street, and then run as an express service from Provist Road to the city centre.

2/2S: Timing amended to arrive at St John’s school at 0836. Additional journey added at 09:22 from Dryburgh.

5: Service withdrawn. Route covered from Barns of Claverhouse, Mill O Mains and the city centre by service 36 throughout the day. 

6: Service number withdrawn and route incorporated into 36.

7/8: Evening journeys will terminate earlier. Saturday service will become hourly before 10:00 am.

8X: New 34 minute express service from Broughy Ferry via City Centre to Ninewells. This service will stop at Discovery Point in both directions to serve the railway station.

9X: 30 minute frequency between Barnhill and city centre Monday - Saturday.  Hourly service between Barnhill and Ninewells, with the last bus from Ninewells at 18.41 and Barnhill at 1925. Now serves Harris Academy at 08.34. 

14: Amended running times and will no longer serve Kingsway Retail Park.  Hourly service between 9am and 4pm Monday – Friday. 

15: Faster running times from Whitfield to City Centre

17: Faster running times from Whitfield to City Centre. Minor timetable changes to connect with service 30/31 at Tesco South Road.

18/19: Timing changes to improve reliability.

21: Evening service amended and Sunday journeys removed.

22: All services will run to Craigowl after 19.00 pm. Evening frequency reduced to every 30 minutes.

X22: Incorporated into the timetable as a regular 22 service.

23: New off peak route for Woodside & Fleming Gardens to City Centre on hourly frequency running between 0900 and 15:00.    

28/29:  Late evening frequencies reduced to 30 every minutes.

36: New service replacing 5/6 for Barns of Claverhouse / Mill O Mains to City Centre via Morrison’s / Linlathen and Pitairlie Road.

98A/ 98B: New service linking Gallagher Retail Park, city centre and the city quay on a half hourly frequency.

-ENDS-

For further information, please contact:

Carly O'Donnell

Media Executive

National Express

D: 0121 460 8867

M: 07920 878819

Carly.O'Donnell@nationalexpress.com

www.nationalexpress.com