Site Tools

National Express recognises the importance of providing a website that is inclusive and available for all user groups. This page explains:

• our approach to making this website accessible including what we have done and will do in the future
• the facilities that we have built in for different disability groups
• guidance on how to use particular features
• what to do if you have any questions or feedback for us.

Approach

The National Express website is being developed to support Internet users who have disabilities. We believe the web pages on the site are in line with RNIB’s ‘See It Right’ accessibility criteria, and meet all of the priority 1 and 2 criteria of W3C’s Web Content Accessibility Guidelines. Any new information added to the site will be compliant with RNIB’s ‘See It Right’ accessibility criteria.

Select the following links to access specific details for:

Screen reader/voice browser/screen magnifier users
Colour-blind users
Keyboard-only users
Guidance on how to change the font size
Guidance on how to change the style sheet
What to do if you have questions or feedback

Screen reader/voice browser/screen magnifier users

Navigation mechanisms have been built that are accessible by screen readers and voice browsers. In addition, skip links have been added to allow the user to bypass the navigation to the main content and also go directly to the site tools.
ALT keys have been built to assist the screen reader, voice browser and screen magnifier users as follows:

• ALT key + M + ENTER key will take the user to the top of the main content panel?
• ALT key + S + ENTER key will take the user to the site map
• ALT key + N + ENTER key will take the user back to the main navigation.

Text equivalents of all images have been provided and the relevant page and table header tags inserted.

Alternative mechanisms have been provided where JavaScript is used within the site.

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Colour-blind users

We have checked the site font and background colour combinations for the different colour-blindness conditions and ensured that items are not referenced by colour alone.

Should you wish to change the colour of text and background by introducing your own style sheet, please follow the instructions in Guidance on how to change the style sheet.

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Keyboard-only users

The web pages on the site have been tested for use in keyboard only operation. When using the forms or controls for the tools, the keys to use are as follows:

To select from drop down boxes, use the up and down arrow keys.

• To select/deselect a check box, use the space bar
• To move forward between links, use the TAB key
• To move back between links, use the SHIFT + TAB keys
• To initiate an action button, use the ENTER key when the action button is selected.

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Guidance on how to change the font size

Users can change the font size through the browser. If you are using Internet Explorer, select ‘View’, then ‘Text Size’ and then your preferred size. In Netscape select ‘View’, then ‘Text Zoom’ and then the size.

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Guidance on how to change your style sheet

Users may import their own style sheet into the website. In Internet Explorer, select ‘Tools’, then ‘Internet Options’ and then ‘Accessibility’. Next click on any or all of three checkboxes to ignore colours, font styles or font sizes. In the same window, you can change the style sheet by clicking the checkbox that says 'Format document using my style sheet', then simply browse to your preferred style sheet and click OK. In Netscape, select ‘Edit’, then ‘Preferences’ and then ‘Appearance’. You will then be given a choice of colours and fonts.

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What to do if you have questions or feedback

If you have any questions or feedback regarding the accessibility of this site, please contact the Administrator.

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