The Board recognises the value of engaging directly with members of the workforce to ensure an understanding of their views and, in turn, enhance the quality of its decision-making.
The Directors have for a number years participated in a programme of engagement with the workforce through their collective visits as a Board, and individual visits by Non-Executive Directors, to the Company’s operations. The programme gives Directors the opportunity to meet with and talk to a wide variety of members of the workforce, from drivers and vehicle technicians to their line managers and those working in the functions which support them. The Non-Executive Directors in particular have found these activities invaluable in enhancing their understanding of the Company’s operations, safety programmes, excellence initiatives and successes and challenges through being able to see and hear about them directly. Accordingly, the Board has continued with this programme in the year under review.
Further engagement between Board members and the workforce has taken place during the year when the Chairs of the Audit and Safety & Environment Committees undertook their annual internal control audit and safety audit visits. The two newly appointed Non-Executive Directors, Ana de Pro Gonzalo and Karen Geary, also visited some of the UK division’s operations as part of their induction.