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  • Macro/External Risks

Macro/External Risks

Key

 

Economic Conditions

Political/Geopolitical Regulatory Landscape

Brexit

Potential impact

Potential impact

Potential impact

  • Declining economic conditions potentially impact demand for discretionary travel
  • Improving economic conditions may impact the Group’s ability to recruit drivers and other staff, or cause inflationary pressure on costs
  • Changes to government policy, funding regimes or the legal and regulatory framework may result in structural market changes or impact the Group’s operations in terms of reduced profitability, increased costs and/or a reduction in operational flexibility or efficiency
  • Franchise renewal risk in Spain
  • UK bus franchising or alternative models
  • Financial or reputational cost of failure to comply with changing regulations or legislation
  • Continued uncertainty around the terms of the UK’s exit from the EU creates general and specific risks in our markets in the UK, Spain and Germany
  • An economic downturn in the UK could adversely impact demand for our services
  • Reduced travel volumes to/from UK airports could affect demand for our UK coach services
  • Supply chain disruptions could result in respect of imports from the EU

Management/mitigation

Management/mitigation

Management/mitigation

  • Geographical diversification of the Group provides a natural hedge to some economic risk
  • Strategic plans are stress-tested for differing economic scenarios
  • Exit from the UK rail market and focus on international opportunities
  • Strong strategic focus on people/talent management and recruitment/retention.
  • Delivery of excellence in service and operations
  • Constant monitoring of the political landscape and focus on effective stakeholder management
  • Political risk is specifically considered when considering bids or new market entry
  • Strategic alliances and partnerships are used where appropriate to mitigate risk
  • The Group carries out appropriate lobbying and communication, highlighting especially the importance of public transport to central and local government
  • Focus on operational excellence and delivering value in our franchises and contracts, and to our fare paying customers
  • Ongoing close monitoring of specific Brexit-related risk issues
  • Geographical diversification reduces Group-level risk; exposure to UK market is circa 25% of total revenue

Opportunity

Opportunity

Opportunity

  • Despite a generally unsettled economic outlook, private consumption and demand conditions for public transport continue to be strong
  • Political and social pressure continues to grow on congestion and clean air, which favours public transportation
  • Increasing city regulation and investment in bus and Bus Rapid Transit (BRT) schemes
  • Continued liberalisation of markets in many territories
  • Translated profits from our international operations will increase in the event of weakening Sterling

Change in risk in the year

Change in risk in the year

Change in risk in the year

  • Economies in our core markets have generally shown good growth
  • Unemployment rates continue to fall in key markets, causing ongoing pressure on staff costs and turnover
  • Further diversification with Rabat/ Casablanca contracts
  • The Spanish franchise renewals process has restarted and is again subject to challenge
  • Continued strengthening of our relationships with key political stakeholders and our reputation as a high quality, innovative partner
  • Birmingham’s Draft Transport Plan is very pro-public transport, demonstrating the direction of travel amongst enlightened local authorities
  • While much of the uncertainty created by the political deadlock has been removed, risks remain in relation to the ultimate terms of the exit
National Express Group

National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 938 million journeys on our services in 2019.

National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth Birmingham, B5 6DD. Registered No: 2590560.

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