A global transport portfolio with a growing customer base
The Group operates in the UK, Continental Europe, North Africa, North America and the Middle East and at the end of the year we employed over 45,000 people and operated over 29,000 vehicles. Passengers made a record 921 million journeys on our services in 2016. The National Express name first appeared on UK coaches in 1972, and the Company was listed on the London Stock Exchange in 1992.
Revenue Breakdown by Territory (£m)
ALSA: Bus & Coach
ALSA: Bus & Coach
ALSA is the leading company in the Spanish road passenger transport sector, and was acquired by National Express in 2005.
With over 100 years’ experience, it operates long-distance, regional and urban bus and coach services across Spain and in Morocco and Switzerland. Apart from its bus and coach services, the business also operates service areas and other transport-related businesses, such as fuel distribution.
- Durham School Services
- Stock Transportation
- National Express Transit
Our business in North America has two areas of activity: student transportation and transit services.
We operate in 35 US states and four Canadian provinces.
The student transportation business operates through medium-term contracts awarded by local school boards to provide safe and reliable transport for students, and is the second largest private operator in North America.
Our transit business operates a number of transit and paratransit services across the USA.
- National Express West Midlands
- National Express Coventry
- Xplore Dundee
- National Express
- The Kings Ferry
- Clarkes of London
National Express operates both bus and coach services in the UK. In Bus, National Express is the market leader in the West Midlands – the largest urban bus market outside of London. We also run urban bus services in the cities of Coventry and Dundee. In Coach, we are the largest operator of scheduled coach services in the UK, operating high frequency services linking more than 900 destinations across the country. The Kings Ferry group of companies are long established providers of private hire, B2B and commuter coach services.
- National Express Rail Germany
*German rail only
We operate the Rhine-Münster Express and the Rhine-Wupper-Bahn contracted rail services in Germany, and we have been awarded two further contracts to operate Rhine-Ruhr Express services, the first starting in June 2019 and the second in December 2020.
Until February 2017, we operated the c2c franchise, which serves London and South Essex. We completed the disposal of c2c to Trenitalia on 10th February 2017. The c2c franchise is shown within discontinued operations in the Financial Statements for 2016.
- International opportunities
In February 2015, our joint venture, Bahrain Public Transport Company, began operating new bus services across Bahrain. The ten-year contract included the introduction of 141 new vehicles to Bahrain.
Our bid team continues to explore selected opportunities which leverage our skills in bus, coach and rail markets.