National Express West Midlands bus service changes from 1st January 2023

22 December 2022 12:00 PM

NXWM Colmore 18

National Express West Midlands is making changes to some bus timetables across Birmingham, Solihull and the Black Country from Sunday 1st January 2023.

Overall, most services are not changing or only have minor timetable alterations to improve reliability and ensure customers are served more efficiently. In some cases, more buses are being added to routes to improve the frequency and reduce some overcrowding onboard.

A small number of services will see more significant changes, with some services provided by a different bus operator.

Chris Gibbens, Commercial Director for National Express West Midlands, said:

“We know that our bus services are lifelines to many communities and we have been working closely with Transport for West Midlands to protect services and ensure buses continue serving all parts of the region.

“As we move into a new year our priority is to continue building on the positive steps we are taking to improve the reliability of our services while we continue to provide a comprehensive network. 

“We have carefully reviewed the network to make sure it fits with current demand and our customers should see an improved service, with greater certainty so they can reliably plan to get to where they need to go.

“I am both proud and thankful to our workforce who - throughout the challenging circumstances affecting our industry - are working incredibly hard to keep our customers moving.

“We appreciate the difficulties facing our customers too. With the cost of living pressures and many prices rising elsewhere, we are pleased to have frozen our fares once again - providing people of the West Midlands with the lowest bus fares in England.”

Full details of the January 2023 service changes are available on National Express West Midlands’ website. Details have also been posted on the company’s social media channels as well as posters on buses serving affected routes.

National Express West Midlands has continued to work closely with Transport for West Midlands through the Bus Alliance to provide the right public transport network for the region, including the coordination of all these latest changes to bus services. Other bus services are also changing from 1st January 2023. Please visit TfWM’s website for details.