Awards

National Express has been successful in winning a number of business and professional awards.

We are very proud to have won these awards as they reflect how much teams across the Group are achieving excellence in the work they are doing.

Group

 

 

Treasury Today Adam Smith Awards

  • Best Risk Management Solution: Michael Payne, Deputy Group Treasurer at National Express Group - Highly Commended (2018)

Association of Corporate Treasurers Deals of the Year Awards

  • UK Small Treasury Team of the Year: National Express Group (2017)
  • Emerging Treasurer of the Year: David Plimmer, Group Treasury Manager at National Express Group (2017)

Prince Michael International Road Safety Awards

  • Safer Road Users Award Winner - Driving Out Harm (2016)

Carbon Saver Standards and Accreditation

  • Carbon Saver Gold Standard: National Express UK (2016 and 2015)

Building Public Trust in Corporate Reporting Awards

  • Excellence in Reporting, FTSE 250: National Express Group - Highly Commended (2016)

UK

 

British Quality Foundation Awards

  • UK Excellence Award (2019)
  • Innovation in Employee Engagement: Health Bus for National Express UK Bus (2018)

UK Bus Awards 

  • Cultural Change: Master Driver programme, National Express West Midlands (2019)
  • ROSCO Award for Innovation in Road Safety: A Stone's Throw safety film, Xplore Dundee: Silver (2017)
  • Top City Operator: National Express West Midlands - Highly Commended (2017)
  • Engineer of the Year: Steve Martin, National Express West Midlands - Highly Commended (2017)
  • Local Authority Bus Project of the Year: West Midlands Bus Alliance for National Express West Midlands and Centro (now known as Transport for West Midlands or TfWM): Gold (2016)
  • Young Manager of the Year: Stephanie Maher, National Express West Midlands: Gold (2016)
  • Putting Passengers First: West Midlands Safer Travel Partnership for National Express West Midlands and partners: Silver (2016)
  • Bus in the Community: Safe Zone Bus - Xplore Dundee: Silver (2016)
  • Top City Operator: National Express West Midlands - Highly Commended (2016)
  • Top National Bus Depot: National Express West Midlands, Wolverhampton - Highly Commended (2016)
  • Putting Passengers First: Transforming Bus Travel, Partnership Plus: National Express West Midlands and Centro (now known as Transport for West Midlands or TfWM) (2014)
  • National Bus Driver of the Year: Paul Prosser, National Express West Midlands: Silver (2014)

Living Wage Champion Awards

  • Covid-19 Stronger Together award - National Express Accessible Transport (2021)

West Midlands Leadership Awards

  • Best Leadership Programme: Master Driver programme, National Express West Midlands (2019)
  • Empowering Potential: Toni Tipper, General Manager at National Express West Midlands (2019)

City of Birmingham Business Awards

  • Business of the Year: National Express West Midlands (2019)

British Safety Council

  • Sword of Honour: National Express West Midlands (2019, 2018, 2017 and 2016)
  • Sword of Honour: National Express UK Coach (2018, 2017, 2016 and 2015)
  • 5-star rating: National Express UK Bus (2019, 2018, 2017 and 2016)
  • 5-star rating: National Express UK Coach (2016 and 2015)
  • OHSAS18001:2007 certification: National Express UK Coach (2016)
  • BS OHSAS18001 for Safety Management Standards: National Express UK Coach (2015)

Greater Birmingham Chamber of Commerce Awards

  • Excellence in People Development: Master Driver programme (2019)

IRTE Bus & Coach Skills Challenge

  • Philip Margrave Memorial Award for Outstanding Achievement: Lee Sandford - apprenticeships (2019)

National Transport Awards

  • Frontline Employee of the Year: Tracey Evans, Driver at National Express West Midlands - Highly Commended (2019)
  • Frontline Employee of the Year: Steven Welsh, Driver at National Express West Midlands - Highly Commended (2018)
  • Excellence in Technology: ECR Retail Systems and National Express UK Coach - National Express ECR Go2 (2018)
  • Bus Operator of the Year: National Express UK Coach - Highly Commended (2018)
  • Construction and Engineering Project of the Year: Plymouth Coach Station - Highly Commended (2017)
  • Bus Operator of the Year: National Express West Midlands (2016)

UK Coach Awards

  • Young Coach Industry Professional - Paula Russell (2019)
  • Marketing Excellence - Gold (2019)
  • Top Express Operator - Gold (2019)
  • Operator of the Year: National Express UK Coach - Gold (2018)
  • Top Large Fleet Operator: National Express UK Coach - Gold (2018)
  • Making Coaches a Better Choice: Development of the Caetano Levante III - National Express UK Coach - Gold (2018)
  • Top Large Fleet Operator: The Kings Ferry - Gold (2017)
  • Innovation: VUER infotainment - National Express UK Coach - Gold (2017)
  • UK Coach Operator of the Year: The Kings Ferry - Silver (2017)
  • Safety Innovation: Lytx DriveCam - National Express UK Coach - Silver (2017)
  • UK Coach Operator of the Year: The Kings Ferry - Gold (2016)
  • Top Large Fleet Operator: The Kings Ferry - Gold (2016)
  • Making Coaches a Better Choice: A Vehicle for Change - National Express UK Coach - Gold (2016)
  • Coach Marketing Award: The Kings Ferry Commuter Campaign - The Kings Ferry - Silver (2016)
  • Coach Industry Website of the Year: The Kings Ferry - Silver (2016)
  • Young Professional of the Year: Ben Bhattal - The Kings Ferry - Silver (2016)
  • Unsung Heroes Award: Steve Way, Head of Planning - National Express UK Coach - special commendation (2016)

Royal Society for the Prevention of Accidents (RoSPA)

  • Excellence in Safety (Gold): National Express UK Coach (2018)
  • Excellence in Safety (Gold): National Express UK Coach (2017)
  • Excellence in Safety (Gold): National Express UK Coach (2016)

Travel Marketing Awards

  • Travel Brand of the Year (2019)
  • Advertising campaign less than £250K media spend  - Present Yourself (2019)
  • Advertising campaign more than £250K media spend - Look Beyond (2019)
  • Consumer Press Advertising - Look Beyond (2019)
  • Out of Home - Look Beyond (2019)
  • Radio Advertising - Look Beyond (2019)

Transport Ticketing Global Awards

  • Most Innovative Customer Serving Operator: National Express West Midlands and Masabi (2018)

EFQM

  • 5-star with enhanced recognition: National Express UK Coach (2018)
  • 5-star award: National Express UK Bus (2017)
  • 5-star award: National Express UK Coach (2016)

Chartered Institute of Logistics and Transport

  • Development of People: National Express UK Bus with UK Coach (2017)

ECO Stars

  • 4-star award: Xplore Dundee (2017)

Citizens UK Special Recognition Award

  • Leadership and promotion of the real Living Wage: National Express West Midlands (2017)

Carbon Saver

  • Gold Award: National Express West Midlands (2017)

Midlands Environmental Business Company Awards

  • Sustainability: National Express West Midlands (2017)

National Air Quality Awards 

  • Passenger Transport Air Quality Award: Low Emission Bus Delivery Plan, National Express West Midlands as part of the Bus Alliance with West Midlands Combined Authority (2016)

Roses Creative Awards

  • Best Radio Commercial: Look Beyond London - National Express UK Coach with One Black Bear - Gold (2018)
  • Travel and Tourism: Look Beyond London - National Express UK Coach with One Black Bear - Silver (2018)

Route One Awards 

  • Operator Training: Master Driver programme, National Express UK Bus and UK Coach (2016)

Nursing Times Awards 

  • Nursing in the Community: Health Bus for National Express UK Bus (2016)

UK Bus Driver of the Year 

  • Craig Lockyer at Wolverhampton garage, National Express West Midlands (2016)

Making Birmingham Cleaner and Healthier Awards 

  • Best Energy Efficiency scheme, National Express West Midlands: Runner up (2016)

Investors in People

  • Gold award: National Express UK Bus (Driver Training Team)
  • Silver award: National Express UK Coach 
  • Bronze award: National Express UK Bus (Bordesley)
  • Bronze award: National Express Coventry

ISO 18001 accreditation

  • National Express UK Bus

London Transport Awards

  • Excellence in Technology: Lytx DriveCam - National Express UK Coach - Highly commended (2018)

The Prince's Trust Corporate Employee Awards

  • Reaching Further Award - NX Steps Work Experience Programme: National Express UK Coach (2017)

Safer Bus Station Scheme

  • Safer Coach Station Award - Plymouth Coach Station (2017)

Chartered Institute of Logistics and Transport

  • Development of People: National Express UK Coach - with UK Bus (2017)

Midlands and Yorkshire Contact Centre Awards

  • Digital Customer Service Team of the Year - National Express UK Coach (2016)

North America

 

 

National School Transport Association (NSTA)

  • Golden Merit Award: Kevin Rhine, Regional Manager (2016)
  • Golden Merit Award: Raffael Bolanos, General Manager (2016)
  • Green Bus Fleet Certification: Ottumwa - Platinum (2016)
  • Green Bus Fleet Certification: Halifax - Gold (2016)
  • Green Bus Fleet Certification: Indianapolis - Gold (2016)

LATINO Magazine

  • Top 100 companies for Latinos (2016)

Government Finance Officers Association

  • Certificate of Achievement for Excellence in Financial Reporting: YUMA Transit (2016)

Hardin County Chamber of Commerce

  • Bea Stricklin Chamber Service Award: Savannah (2016)

North Carolina Department of Labor

  • Certificate of Safety Achievement, First Year Gold: PART (2016)

Pomona Police Department

  • Community Partner Award: Rosemead (2016)

AzTA and ADOT

  • Outstanding Transit Organisation/Partnership: YCIPTA and National Express Transit (2016)

Pink Eagles Inc

  • Kindle Award for Community Partnership: Memphis (2016)

Automotive Service Excellence (ASE)

  • Blue Seal Program Certification: Antioch (2016)
  • Blue Seal Program Certification: Beloit (2016)
  • Blue Seal Program Certification: Everett (2016)
  • Blue Seal Program Certification: Macomb (2016)
  • Blue Seal Program Certification: Brenham (2016)

Brenham Independent School District

  • You Make A Difference Award: Brenham (2016)

 

Spain

 

 

National Mobility Awards

  • Leading Private Large Company - ALSA, for its Environmental Sustainability Strategy and its commitment to innovation. (2021)

EFQM

  • European Seal of Excellence 500+ ALSA (2017)
  • 4-star award - ALSA (2015)

IZO

  • Best Customer Experience in the Transport Industry (1st, 2nd and 3rd trimester 2016): ALSA

Ilunion Tecnologia y Accesibilidad

  • Certificate for AA Accessibility: ALSA (2016)

City Council of Portugalete

  • 9th Award at Sports in Portugalete (Vizcaya) awards - ALSA (2016)

Spanish Association for Customer Experience Development

  • DEC Award for Employee Engagement: Each journey has your name" (Cada viaje lleva tu nombre) - ALSA (2016)

AENOR

  • Certificate for Efficient Driving EA0050 - CTEA and NEX Continental Holding - ALSA (2016)

El Mundo/Adecco

  • ZEN Award for Professional Development - ALSA (2016)

Castilla y Leon (XV Premios del Motor de Casilla y Leon) Engine Awards 2015

  • Development of Training Centre in El Espinar (Segovia) - ALSA

ONCE

  • Solidarity award: Employability and social integration of disabled people in Principado de Asturias - ALSA (2015)

Matilde Torres of the Spanish Confederation of Travel Agencies (CEAV)

  • 3rd Tourism Quality Badge (III Distintivo Turistico): Jorge Cosmen (2015)

XX Awards 2015

  • Business Prestige of Astur Manager: Jacobo Cosmen

Fundacion Integra 2015

  • Commitment to INTEGRA award: ALSA