National Express shortlisted for East Anglia franchise
Leading British transport company National Express is pleased to be shortlisted by the Department for Transport for the new East Anglia franchise, announced today.
Andrew Chivers, National Express’ Managing Director for Rail, said: "We're pleased to have been shortlisted for the East Anglia franchise competition. We will now focus on developing a bid that delivers real customer service improvements that meet the region's ambitions for a high quality railway that better serves passengers and the local economy. We look forward to working with passengers and local stakeholders to develop our plans.”
National Express already operates the c2c franchise in east London and south Essex, which is the UK’s most punctual rail operator. Last year National Express won a new 15-year franchise for c2c, which included plans for additional trains, free WiFi and automatic compensation when passengers are delayed for as little as two minutes.
National Express has previously operated several other rail franchises in the UK, including the East Anglia franchise between 2004 and 2012. In addition, the company also operates the iconic national coach service and is the largest local bus operator outside London.