National Express is supporting the See Potential campaign
Through National Express Group’s engagement with the Armed Forces and the organisations that support them, I have become acutely aware of the challenges ex-services personnel can face when looking for work and transitioning to civilian life.
People who have been in the Forces for the majority, if not all, of their working lives may have little recent experience of going through a professional interview process. They will also have to get used to working in very different roles, or in completely unrelated industries after being in a very structured and close-knit team environment. We understand that this can be intimidating, but we also recognise that ex-services personnel often have the transferable skills that are crucial to our business. They are committed, resilient, and extremely hard-working and customer-focused. Their communication and interpersonal skills are exemplary and their broad experience of dealing with people of different backgrounds and cultures helps them develop strong management skills.
We don’t want to miss out on this potential. That’s why, as part of our wide-ranging package of support for the military, we offer guaranteed interviews for ex-armed forces personnel for our driving and other vacancies.
Although it does not automatically mean a guaranteed job, we hope that the opportunity to be interviewed professionally with constructive feedback provides valuable experience and helps boost the confidence of those seeking work.
Lots of our current drivers are ex-service personnel and typically, National Express has between 30-60 vacancies available at any one time for a diverse range of roles in addition to driving, such as customer service and engineering roles.
As part of our work with The Poppy Factory, the charity which produces millions of Remembrance poppies every year, we also provide tailored interview training and practical support around CV building as well as work placements to assist service leavers in finding paid employment.
It was a tremendous privilege and accolade for National Express to be chosen in 2013 as the first company to sign the government’s Corporate Covenant - a ground-breaking pledge to support the Armed Forces, their families and veterans.
Supporting ex-services personnel is not only the right thing to do, but it delivers real benefits to our business. Seeing the contribution that they have already made to National Express has strengthened my commitment to ensuring that nobody faces disadvantages in civilian life through having served.
I believe every business should make their own commitment to see their potential, and that's why we support the business campaign See Potential, which encourages employers to give candidates from all backgrounds a chance in the world of work.
Group Chief Executive