Easier access for customers at Broxbourne station
National Express East Anglia and the Department for Transport are working in partnership to deliver a series of accessibility improvements at Broxbourne station.
A new height adjustable counter which is DDA compliant has recently been installed at the Hertfordshire station. The new modular style fitting comprises of a window with a counter, which can be adjusted for customers using wheelchairs and mobility vehicles helping to make ticket purchasing or enquiries more convenient.
New automatic doors have also recently been fitted at the station to make accessing the station easier for all. In addition, the handrails and barriers at the station have been repainted to improve their visibility. Together, these improvements provide easier access for customers travelling to and from National Express East Anglia’s Broxbourne station.
These accessibility improvements have been jointly funded by National Express East Anglia and the Department for Transport’s Access for All Small Schemes fund.
Andrew Goodrum National Express East Anglia’s Director of Customer Services commented:
“Investment in facilities at stations is important in helping to meet our customer’s expectations for improvement. As a company we are committed to access for all and we hope that these improvements will make travel easier and more convenient.”