Logo
GBp 313.20 -4.00
  • Customer websites
    • UK Bus
    • UK Coach
    • Spain - ALSA
    • Morocco - ALSA
    • National Express Germany
GBp 313.20 -4.00
Back
Menu x
  • About us
    • About us
    • Key facts
    • Our businesses
      • Our businesses
      • UK
      • ALSA
      • North America
      • Germany
      • Bahrain
    • Our business model
    • Our strategy
    • Our markets
      • Our markets
      • Industry links
    • Our management
    • Our history
    • Corporate governance
      • Corporate governance
      • Governance framework
        • Governance framework
        • Chairman and Group Chief Executive’s Responsibilities
      • Governance in Practice
        • Governance in Practice
        • Safety - Our number one priority
        • Board in action - The role of non-executive directors
        • Board in action - Engaging with the workforce
      • Board and Committees
        • Board and Committees
        • Board
        • Audit Committee
        • Nominations Committee
        • Safety and Environment Committee
        • Remuneration Committee
      • Remuneration
        • Remuneration
        • Remuneration consultants
      • Risk and Risk Management
        • Risk and Risk Management
        • Prioritising and reporting risks
        • Macro/External Risks
        • Strategic Risks
        • Operational Risks
    • Modern Slavery Statement
  • Our way
    • Our way
    • Our Vision, Purpose and Values
    • Case studies
      • Case studies
    • Excellence
      • Excellence
      • Excellence Recognition and Awards
    • Safety
      • Safety
      • Safety systems
      • Safety performance
      • Statement on Old Tyres
    • Customer
    • People
    • Community & Environment
      • Community & Environment
      • Managing our community engagement
      • Charity support
    • Environment and Climate Change
      • Environment and Climate Change
      • Climate change performance
        • Climate change performance
        • Environmental performance
        • Our greenhouse gas emissions 2019
      • Safeguarding our natural resources
    • National Express Foundation
      • National Express Foundation
      • 2019 second-round community award winners
      • 2019 second-round educational institution award winners
      • 2019 first-round community award winners
      • 2019 first-round educational institution award winners
      • 2018 second-round community award winners
      • 2018 second-round educational institution award winners
      • 2018 first-round community award winners
      • 2018 first-round educational institution award winner
      • 2017 community award winners
      • 2017 educational institution award winners
      • 2016 community award winners
      • 2016 educational institution award winners
      • 2015 community award winners
      • 2015 educational institution award winners
      • 2014 community award winners
      • 2014 educational institution award winners
      • 2013 community award winners
      • 2013 educational institution award winners
      • 2012 award winners
    • Suppliers
      • Suppliers
      • Ethical sourcing
      • New opportunities
      • Supplier site safety
    • Policies
      • Policies
      • Health & Safety Policy
      • Equal Opportunities & Diversity Policy
      • Workplace Rights Policy
      • Whistleblowing Policy
      • Anti-Bribery and Corruption Policy
      • Disability Statements
      • Group Environmental Policy
      • Human Rights Policy
      • Purchasing Policy
      • Modern Slavery Policy
      • Tax Strategy
      • Pensions Statement
  • Investors
    • Investors
    • Understanding National Express Group
      • Understanding National Express Group
      • A changing market
      • Our markets
      • Business model
        • Business model
        • What we do
        • Where we operate
        • How we create value
        • How we sustain advantage
      • Our strategy
      • KPIs
    • 2019 in review
      • 2019 in review
      • Financial highlights
      • Chairman’s statement
      • Group Chief Executive’s Review
      • Group Finance Director’s Review
      • Business review
        • Business review
        • ALSA
        • North America
        • UK
      • Environmental, Social & Governance
      • Download centre
    • Financial overview
      • Financial overview
      • Group Income Statement
      • Group Balance Sheet
      • Group Cash Flow Statement
      • Five Year Summary
    • Debt information
    • Corporate news
    • Regulatory news
      • Regulatory news
      • Subscribe to regulatory news
    • Results
    • Reports
      • Reports
    • Presentations
    • AGM
    • Share price information
      • Share price information
      • Share price chart
      • Share price calculator
      • Share price history
      • Share price alerts
    • Shareholder centre
      • Shareholder centre
      • Shareholder electronic communications
      • Registrar details
      • Download forms
      • Share dealing service
      • Dividend information
      • Shareholder FAQs
      • Warning to Shareholders
      • Shareholder privacy notice
    • Financial Calendar
      • Financial Calendar
    • Videos
    • Analysts
    • Investor relations contacts
  • Media
    • Media
    • News across the Group
    • Corporate news
    • Social Hub
    • Email updates
    • Awards
    • Image library
    • Video library
    • Filming Policy
    • Media contacts
  • Careers
    • Careers
    • Our People
      • Our People
      • Global People Standards
    • Job Opportunities
    • Employee Policies
      • Employee Policies
      • Equal Opportunities & Diversity Policy
      • Health & Safety Policy
      • Workplace Rights Policy
    • Graduate opportunities
      • Graduate opportunities
      • About our businesses
      • What our graduates say
  • Customers
    • Customers
    • Plan a journey & buy tickets
    • Our policies
      • Our policies
      • Health & Safety
      • Disability statements
      • Group Environment policy
      • Human Rights policy
    • Customer contacts
    • Follow us
  • Quick find
    • National Express Foundation  
    • Case Studies  
    • Environment  
    • Charity Support  
    • Vision & Values  
    • Our businesses  
    • History  
    • Management  
    • Key facts  
    • Strategy  
    • Annual Report  
    • Share price  
    • Shareholder information  
    • Results  
    • Financial Calendar  
  • News across the Group
  • Corporate news
  • Social Hub
  • Email updates
  • Awards
  • Image library
  • Video library
  • Filming Policy
  • Media contacts

Newsroom / News across the Group

Press releases from around the Group

Filter news by:

  • 2012
    • 2021
    • 2020
    • 2019
    • 2018
    • 2017
    • 2016
    • 2015
    • 2014
    • 2013
    • 2012
    • 2011
    • 2010
    • 2009
  • Rail
    • All media
    • NEAT
    • UK Bus
    • UK Coach
    • National Express Foundation
    • Employee Charity Panel
    • ALSA
    • North America
    • Rail
    • National Express Youth Promise

  • News across the Group
  • 27 Dec 2012

  • Read more

Come rain or shine National Express helps keep South West moving

National Express is ready to keep the South West moving (December 27) as flooding continues to cause widespread rail disruption in the region.

  • News across the Group
  • 21 Dec 2012

  • Read more

c2c raise £1,500 for Essex Wildlife Trust

National Express train operator c2c has raised more than £1,500 for the Essex Wildlife Trust after introducing a series of new green fund-raising initiatives.

  • News across the Group
  • 20 Dec 2012

  • Read more

c2c complete a year of number ones

National Express train operator c2c has been named yet again as the most punctual train company in the UK over the past year - a position it has now held for all of 2012.

  • News across the Group
  • 19 Dec 2012

  • Read more

From rail to road - National Express say Scottish passenger numbers soar

Expected widespread Christmas rail disruption has contributed to soaring passenger numbers in Scotland say National Express (December 19) as thousands of travellers turn to coach for the great holiday getaway.

  • News across the Group
  • 18 Dec 2012

  • Read more

c2c's green trains are powering Christmas dinner for South Essex

National Express train operator c2c's trains are returning enough power to the National Grid to cook dinner for every household in south Essex this Christmas! A new enhancement to the regenerative braking system on c2c's trains, which returns electricity to the National Grid via the overhead power lines when the trains brake, has increased the amount of energy saved by 24% compared to previous levels.

News across the Group

  • Read more

17 Dec 2012

Beat the rush on c2c season ticket renewals

Regular commuters with National Express train operator c2c can renew their annual season tickets from today and beat the January queues.

  • Read more

12 Dec 2012

Extra c2c trains to Stratford for Christmas shoppers this weekend

National Express train operator c2c is announcing more services to Stratford this weekend to help south Essex residents get to Westfield for their Christmas shopping.

  • Read more

07 Dec 2012

Success for Chalkwell station in Railway Heritage Awards

Chalkwell station has been recognised in the prestigious National Railway Heritage Awards for the recent modernisation project that restored the station to its 1930s art deco glory.

  • Read more

04 Dec 2012

Barking residents get a festive day out on the 'Santa Special' to Southend

A group of almost 300 parents and children from Barking enjoyed a special day out with c2c on Saturday - on board the Santa Special train to Southend! Organised by National Express train operator c2c and the Abbey Parents United group, the special train took local families from Barking who rarely get a holiday on a day trip to Southend, to allow them to do some Christmas shopping and enjoy a day by the seaside.

  • Read more

04 Dec 2012

National Express' Christmas bookings up 94% on routes affected by rail disruption

National Express' Christmas bookings are up 94% on two of the major routes directly affected by the rail disruption on West Coast Mainline (WCML).

  • Read more

03 Dec 2012

New senior management changes in Business Development and UK Coach

National Express is pleased to announce that Andrew Cleaves has agreed to become our International Development Director.

  • Read more

29 Nov 2012

c2c's search leads to rover's return

Stunned c2c customers got a surprise on Wednesday morning when a passenger with a difference boarded their train - a Staffordshire Bull Terrier! The dog hopped on the 07.

  • Read more

28 Nov 2012

Benfleet passengers get Christmas travel advice

More than 150 passengers at Benfleet station got Christmas travel advice from c2c managers yesterday as part of the preparations for the Benfleet bridge replacement.

  • Read more

26 Nov 2012

Kids go free to Lakeside on c2c this Christmas

Children will travel for free this Christmas when they head to Lakeside for Christmas shopping, National Express train operator c2c has announced today.

  • Read more

23 Nov 2012

Advance Christmas bookings up 50% on routes affected by rail disruption

With just one month to go until Christmas, National Express is reminding people to plan their festive travel ahead, by booking early.

  • Read more

22 Nov 2012

c2c retain top spot for train punctuality

National Express train operator c2c has retained top spot in the rail industry's league table for train punctuality, it was announced today.

  • Read more

14 Nov 2012

c2c staff raise £900 in football ground charity challenge

Six employees from National Express train operator c2c have raised over £900 for a local Senior Citizens Club following a public transport odyssey round all 13 of London's football league grounds.

  • Read more

09 Nov 2012

c2c appeal for information to help create a war memorial for railway workers

National Express train operator c2c is appealing for information from local residents to help create a memorial to railway workers from the London, Tilbury and Southend railway who were killed during the First and Second World War.

  • Read more

06 Nov 2012

c2c cab ride for Southend primary school brothers

National Express train operator c2c gave two young brothers the chance to celebrate half-term with a difference when they won the opportunity to ride with the driver of a c2c train in their school raffle.

  • Read more

05 Nov 2012

£100,000 facelift for Upminster station

National Express train operator c2c has started a £100,000 project to update Upminster station.

  • Read more

25 Oct 2012

c2c and Network Rail celebrate a new UK record for train punctuality

National Express train operator c2c and Network Rail are celebrating after their teamwork led to another UK record for train punctuality, announced today.

  • Read more

24 Oct 2012

Six c2c local heroes recognised in National Rail Staff Awards

Six employees from National Express train operator c2c are celebrating after they were recognised for their efforts helping passengers and staff over the past year by being shortlisted in the industry’s National Rail Staff awards.

  • Read more

18 Oct 2012

c2c trains break one million mile barrier

Staff at National Express train operator c2c are celebrating today as a train became the first to clock up one million miles serving passengers in south Essex and east London.

  • Read more

15 Oct 2012

c2c named UK's best rail company

National Express train operator c2c has triumphed at the National Transport Awards by being named "Rail Operator of the Year", one of the most prestigious awards in the rail industry.

  • Read more

12 Oct 2012

Barking station manager wins prestigious rail award

c2c Station Manager Stephen Jessup-Peacock has won one of the most prestigious employee awards in the rail industry after winning the Frontline Employee of the Year award at the National Transport Awards last night.

  • Read more

08 Oct 2012

c2c and Network Rail announce plans for improvement works over Christmas

The rail bridge at Benfleet station will be replaced by Network Rail this Christmas in a major engineering project which will enable c2c services to continue running as normal next year.

  • Read more

05 Oct 2012

Second phase begins on Shoeburyness station improvement project

National Express train operator c2c has begun the second phase of a £700,000 improvement project at Shoeburyness station this week to improve access and facilities for passengers.

  • Read more

28 Sep 2012

c2c passengers give generously for London's Air Ambulance

c2c passengers have raised more than £825 for London's Air Ambulance after a charity collection at Fenchurch Street station today.

  • Read more

27 Sep 2012

New UK record for c2c announced on day National Express submits its franchise bid

National Express train operator c2c has set another UK record for train punctuality, it was confirmed today - on the same day that the company submitted its bid for the next Essex Thameside franchise.

  • Read more

10 Sep 2012

The passenger now arriving on platform one is retiring after 32 years

National Express train operator c2c made it a retirement day to remember for regular Southend East commuter Graham Meakin by surprising him with the best seat on the train - next to the driver! c2c and Graham's wife Jacque Meakin organised the surprise to mark Graham's final journey to work after 32 years commuting every day to Fenchurch Street station on c2c and its British Rail predecessor.

  • Read more

06 Sep 2012

More seats on c2c to help local residents salute Team GB's athletes

National Express train operator c2c is to add more than 11,000 extra seats to its train services on Monday to help local residents in Essex and East London get to the Olympics and Paralympics victory parade in central London.

  • Read more

30 Aug 2012

c2c winning streak continues

National Express train operator c2c has once again topped the table for train punctuality - and matched its own UK record for the number of trains on time.

  • Read more

28 Aug 2012

Orsett girl flushed with success in c2c door design competition

Budding graphic designer Rachael Dowsett, 12, from Orsett, has won a competition by National Express train company c2c to design a new-look door for the toilet on one of c2c's trains.

  • Read more

24 Aug 2012

c2c to provide 500,000 extra seats during the Paralympic Games

National Express train operator c2c will provide more than 500,000 extra seats for passengers during the Paralympics and has published today a day-by-day guide for passengers to the extra services that are being operated.

  • Read more

22 Aug 2012

c2c help Barking youth organisation in funding crisis

National Express train operator c2c has made a £1,000 donation to Barking-based youth organisation Charis Project - but the charity is still in financial difficulty and is appealing for more donors to come forward to help.

  • Read more

16 Aug 2012

c2c staff present £1,000 charity cheque to Southend RNLI

Staff from local train operator c2c have handed a £1,000 cheque to Southend RNLI to help fund a new boathouse following a fund-raising walk and donation from the company.

  • Read more

14 Aug 2012

Games travellers lead to new records for c2c

Passenger demand broke records for National Express train operator c2c during the Games, with almost two million passengers using its services over the Olympic period.

  • Read more

07 Aug 2012

Leigh-on-Sea station gets a facelift for the Games

National Express train operator c2c has completed a facelift of Leigh-on-Sea station ahead of the mountain bike event at Hadleigh Farm this weekend.

  • Read more

02 Aug 2012

c2c record breakers strike gold again

National Express train operator c2c has struck gold again by setting a new UK record for train punctuality, according to the latest statistics published today.

  • Read more

26 Jul 2012

Military personnel to get free travel on c2c trains during the Games

  National Express train operator c2c is delighted to announce today that military personnel will get free travel on c2c trains for the duration of the Games.

  • Read more

23 Jul 2012

c2c fires starting gun on extra capacity for the Games

National Express train operator c2c is providing more seats for passengers in Essex and east London from today as our improved service levels for the Games begin.

  • Read more

18 Jul 2012

c2c's new Thorpe Bay 'smart station' opened by James Duddridge MP

National Express train operator c2c completed the refurbishment of Thorpe Bay station today, with the new-look station officially reopened by local MP James Duddridge.

  • Read more

12 Jul 2012

New "Baby on board" badges for mums-to-be with c2c

National Express train operator c2c has today launched a 'baby on board' badge scheme to give mothers-to-be a more comfortable journey during their daily commute.

  • Read more

05 Jul 2012

c2c set new UK record for train punctuality

    National Express train operator c2c has set a new UK record for train punctuality in the UK it was announced today – and staff celebrated with former Record Breakers host Cheryl Baker.

  • Read more

02 Jul 2012

c2c to provide one million extra seats during the 2012 Games

National Express train operator c2c has today confirmed it will be providing more than one million additional seats during the three weeks of the 2012 Games, as it publishes a day-by-day guide for passengers to the extra services that are being operated.

  • Read more

28 Jun 2012

More than nine out of ten passengers satisfied with c2c services

  91% of passengers are satisfied with the service provided by National Express train operator c2c, according to the latest official passenger survey figures announced today.

  • Read more

26 Jun 2012

Paul Furze-Waddock joins National Express

National Express Group has today announced that Paul Furze-Waddock will be joining the company as Commercial Development Director from October.

  • Read more

30 May 2012

Keep calm and take the train with c2c this Jubilee weekend

Longer trains and a passenger guide to celebration events near Fenchurch Street station are just part of National Express train operator c2c's preparations for the Diamond Jubilee weekend.

  • Read more

04 May 2012

c2c train named by Chelsea Pensioners in tribute to Diamond Jubilee

Chelsea Pensioners David Donaghey and Marjorie Cole today named a c2c train "Diamond Jubilee 1952-2012" at London Fenchurch Street as part of c2c's contributions to the celebrations to mark the Queen's Diamond Jubilee.

  • Read more

27 Apr 2012

c2c's free rail ticket scheme for job seekers gets MPs' backing

A scheme offering free rail travel worth up to £600 to job interviews and for new job starters by National Express rail company c2c has been backed by four local MPs.

  • Read more

12 Apr 2012

c2c officially most punctual train company of the year

National Express train operator c2c has been named the most punctual rail company in the UK, according to the latest punctuality performance results published by Network Rail this morning.

  • Read more

08 Mar 2012

#MDonthemove - National Express MD undertakes unique Twitter tour of Britain

National Express’ Managing Director, Andrew Cleaves will embark on his second week long coach tour of Britain from Monday to experience the company’s customer service first hand.

  • Read more

23 Feb 2012

Get creative with c2c

National Express train operator c2c is on the hunt for a budding Picasso, Hockney and Banksy – or at least any would-be artists who want the chance to show off their talents on a very unusual ‘canvas’.

  • Read more

16 Feb 2012

New UK punctuality record for c2c

National Express train operator c2c has once again set a new UK punctuality record for a franchised train operator according to official rail industry figures released today.

  • Read more

09 Feb 2012

Louis is c2c's Community Champion

Tireless community worker Louis Olusina has been chosen as Community Champion for 2012 by National Express train operator c2c.

  • Read more

02 Feb 2012

c2c's Peter completes half a century on the rails

c2c’s Peter Garnett – a familiar figure at Benfleet station - is retiring after 50 years of working in the rail industry.

  • Read more

01 Feb 2012

National Express East Anglia nominated for 5 rail business awards

National Express East Anglia (NXEA) has been nominated for five prestigious Rail Business Awards.

  • Read more

01 Feb 2012

c2c nominated for Rail Business Awards

National Express train operator c2c, Britain’s highest performing train operator, has been nominated for two Rail Business Awards.

  • Read more

31 Jan 2012

c2c sprints in to help local running club

c2c’s Paul Atherfold is celebrating after recently securing funding of £250 from the National Express Employee Charity Panel to be donated to the Yaxley Runners and Joggers – youth section.

  • Read more

27 Jan 2012

Official opening for new £2.2m Marks Tey Station

Councillor Penny Channer, Deputy Cabinet Member for Highways & Transportation, Essex County Council has officially opened the new and upgraded Marks Tey station today, Friday 27 January.

  • Read more

23 Jan 2012

c2c new alliance builds on industry leading performance

National Express train operator c2c, Britain’s highest performing train operator with an annual average punctuality of 96.

  • Read more

20 Jan 2012

National Express completes £150k station upgrade at Bury St. Edmunds

The Mayor of St.

  • Read more

19 Jan 2012

c2c equals personal best

96.

  • Read more

19 Jan 2012

c2c's Trevor blows final whistle after 48 years on the rails

c2c’s Trevor Capps – a familiar figure at London Fenchurch Street station - is retiring after over 48 years working in the rail industry.

  • Read more

18 Jan 2012

c2c's Cassie the Recycling Queen

c2c’s Group Station Manager Cassie Sutton has set in motion a recycling revolution at the Essex and East London train operator.

  • Read more

18 Jan 2012

c2c is recognised for Excellence with 4 Star Award

National Express train operator c2c - Britain’s highest performing train operator - has been awarded 4 stars in the British Quality Foundation’s Recognised for Excellence (R4E) programme.

  • Read more

12 Jan 2012

It's just the ticket as National Express invests in new ticket machines at Norwich

National Express East Anglia (NXEA) has invested £45k in installing three more new ticket collection machines at Norwich station, increasing to four the number of available machines from which customers can collect pre-paid, advance booked tickets.

  • Read more

11 Jan 2012

Andrew Williams is c2c's new Olympics champion

National Express train operator c2c - Britain’s highest performing train operator - has appointed Andrew Williams as the company’s new Olympics Project Manager.

  • Read more

04 Jan 2012

Stansted Express tickets direct to your mobile or smartphone

Stansted Express, the fastest way between Central London and Stansted Airport has launched a new and convenient ticketing option via its website offering customers the opportunity to purchase tickets which can be sent direct to their mobile telephone or smartphone via a text message.

Stay updated

  • Email updates

Subscribe to our email updates service below to receive the latest news from National Express Group.

Media contacts

  • Media contacts
_MG_6219.jpg _MG_6219.jpg

Twitter

  • Follow Nat Ex Group on Twitter

Nat Ex Group

15 Feb 2021

Working with @TransportforWM National Express Accessible Transport has made dedicated Ring and Ride vehicles availa… https://t.co/42QUHBcWgd

  • Follow Nat Ex Group on Twitter

Nat Ex Group

23 Dec 2020

How @nxwestmidlands and @nxcoventry electric buses are saving the planet one mile at a time ⚡️🚌🌍… https://t.co/j1Agmj58In

  • Follow Nat Ex Group on Twitter

NX Coventry

21 Dec 2020

Retweeted by Nat Ex Group
We would like to say a huge well done to Ian Sutton, one of our Customer Service Advisers in our Coventry travelshop, for r…

  • Follow Nat Ex Group on Twitter

NX West Midlands

19 Dec 2020

Retweeted by Nat Ex Group
The world has changed a lot in the last 12 months but despite events, our wheels have been constantly turning. Let’s ta…

National Express Group

National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 938 million journeys on our services in 2019.

National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth Birmingham, B5 6DD. Registered No: 2590560.

Quick Links
  • Home
  • About us
  • Our Way
  • Investors
  • Media
  • Careers
  • Customers
  • Modern Slavery Statement
Site tools
  • Contact us
  • Cookie Policy
  • Privacy Centre
  • Sitemap
  • Alert service
  • RSS feed
Keep in touch
British Quality Foundation