c2c makes key changes to proposed new timetable
National Express train operator c2c has announced key changes to its proposed new timetable for December 2015, following an extensive consultation that received more than 2,200 responses from passengers.
c2c published a proposed new timetable for consultation in October 2014. This was designed to make the best possible use of the current train fleet and achieve three key objectives:
- Increased capacity where it is most needed across the c2c route
- Improved connections to TfL services at c2c’s London stations
- Faster journey times between Shoeburyness and London
Following the three-month consultation, key changes to the proposed timetable include:
- Two new starter services from Laindon added to the morning peak, with some other trains retimed to close gaps in service. This provides Laindon station with an increase of nine more peak services (47%) compared with today’s timetable
- Three additional services from Shoeburyness in the morning peak, which will reduce timetable gaps and improve links with Basildon
- Two services will run non-stop from West Ham to Benfleet station at 17:00 and 19:30, which will give non-stop journey times to the Southend area that are comparable with the fastest services in the current timetable
- Other changes to the timing of some individual services
The new timetable provides over 20% more services in total in the AM peak, and 30% more services in the PM peak. West Ham station, which is the second-busiest destination on the c2c network, will receive 75% more peak services.
c2c Managing Director Julian Drury said: “This is the first time we have ever consulted on a new timetable so far in advance of its introduction, and this is because we wanted passengers to have a real input into the process. Thank you to everyone who took the time to take part.
“We have listened to passengers and made key changes to address the main themes from the consultation, while still delivering the overall key objectives for improving the service. We have tried really hard to balance everyone’s needs and include as many ideas as possible, and we will do everything we can to make sure this new timetable is a success.”
An updated timetable for December 2015 will now be submitted to Network Rail, as part of the rail industry’s timetable planning process. A final timetable with the confirmed exact timings of each service will be produced in September, and c2c will then launch a comprehensive information campaign to ensure all passengers are aware of the changes. The new timetable will come into operation from Sunday 13 December 2015.
A full copy of the consultation report and the actions c2c will be taking is available here.