National Express strikes gold at coach awards
Creative Artworker Charly Machin, Victoria Coach Station Operations Manager Charlie Hatcher, Business Excellence Director Susanna Holdsworth at the UK Coach Awards
National Express has been recognised for providing the gold standard by industry peers after scooping a raft of gongs at the UK Coach Awards.
The UK’s largest coach operator won gold in four categories including: Young Professional of the Year, Best Marketing Campaign, the ROSCO Safety Innovation award and the Services to the Industry award at the 2015 ceremony in Manchester.
National Express bagged the ROSCO Safety Innovation award for its cycle safety sticker project that saw the entire fleet fitted with warning stickers in a bid to improve road safety for cyclists. The judges and ROSCO hailed the project as ‘a simple but unique approach to an intractable problem’.
The firm won the Coach Marketing award for its Moments Campaign, which aimed to showcase the romance of coach travel and included the critically acclaimed ‘Silver Lady’ TV advert starring David Soul.
This year there were some great individual awards for staff: Charlie Hatcher won the Young Professional of the Year award for managing National Express’s operations at Victoria Coach Station and a team of 47 staff - aged just 23.
Meanwhile John Gilbert, President of sister company Eurolines, took home an award for Services to the Industry, for a career which has overseen the expansion of the company to a pan-European network serving over 500 destinations.
Tom Stables, National Express UK Coach Managing Director said: “I’m proud and delighted to see the company get so many wins at this year’s UK Coach Awards. We work tirelessly to ensure we deliver a first-rate service to customers and it is great to have our standards – and people – recognised as industry leading.”