Logo
GBp 250.60 +7.40
  • Customer websites
    • UK Bus
    • UK Coach
    • Spain - ALSA
    • Morocco - ALSA
    • National Express Germany
GBp 250.60 +7.40
Back
Menu x
  • About us
    • About us
    • Key facts
    • Our businesses
      • Our businesses
      • UK
      • ALSA
      • North America
      • Germany
      • Bahrain
    • Our business model
    • Our strategy
    • Our markets
      • Our markets
      • Industry links
    • Our management
    • Our history
    • Corporate governance
      • Corporate governance
      • Governance framework
        • Governance framework
        • Chairman and Group Chief Executive’s Responsibilities
      • Governance in Practice
        • Governance in Practice
        • Safety - Our number one priority
        • Board in action - The role of non-executive directors
        • Board in action - Engaging with the workforce
      • Board and Committees
        • Board and Committees
        • Board
        • Audit Committee
        • Nominations Committee
        • Safety and Environment Committee
        • Remuneration Committee
      • Remuneration
        • Remuneration
        • Remuneration consultants
      • Risk and Risk Management
        • Risk and Risk Management
        • Prioritising and reporting risks
        • Macro/External Risks
        • Strategic Risks
        • Operational Risks
    • Modern Slavery Statement
  • Our way
    • Our way
    • Our Vision, Purpose and Values
    • Case studies
      • Case studies
    • Excellence
      • Excellence
      • Excellence Recognition and Awards
    • Safety
      • Safety
      • Safety systems
      • Safety performance
      • Statement on Old Tyres
    • Customer
    • People
    • Community & Environment
      • Community & Environment
      • Managing our community engagement
      • Charity support
    • Environment and Climate Change
      • Environment and Climate Change
      • Climate change performance
        • Climate change performance
        • Environmental performance
        • Our greenhouse gas emissions 2018
      • Safeguarding our natural resources
    • National Express Foundation
      • National Express Foundation
      • 2019 second-round community award winners
      • 2019 second-round educational institution award winners
      • 2019 first-round community award winners
      • 2019 first-round educational institution award winners
      • 2018 second-round community award winners
      • 2018 second-round educational institution award winners
      • 2018 first-round community award winners
      • 2018 first-round educational institution award winner
      • 2017 community award winners
      • 2017 educational institution award winners
      • 2016 community award winners
      • 2016 educational institution award winners
      • 2015 community award winners
      • 2015 educational institution award winners
      • 2014 community award winners
      • 2014 educational institution award winners
      • 2013 community award winners
      • 2013 educational institution award winners
      • 2012 award winners
    • Suppliers
      • Suppliers
      • Ethical sourcing
      • New opportunities
      • Supplier site safety
    • Policies
      • Policies
      • Health & Safety Policy
      • Equal Opportunities & Diversity Policy
      • Workplace Rights Policy
      • Whistleblowing Policy
      • Anti-Bribery and Corruption Policy
      • Disability Statements
      • Group Environmental Policy
      • Human Rights Policy
      • Purchasing Policy
      • Modern Slavery Policy
      • Tax Strategy
      • Pensions Statement
  • Investors
    • Investors
    • Understanding National Express Group
      • Understanding National Express Group
      • A changing market
      • Our markets
      • Business model
        • Business model
        • What we do
        • Where we operate
        • How we create value
        • How we sustain advantage
      • Our strategy
      • KPIs
    • 2019 in review
      • 2019 in review
      • Financial highlights
      • Chairman’s statement
      • Group Chief Executive’s Review
      • Group Finance Director’s Review
      • Business review
        • Business review
        • ALSA
        • North America
        • UK
      • Environmental, Social & Governance
      • Download centre
    • Financial overview
      • Financial overview
      • Group Income Statement
      • Group Balance Sheet
      • Group Cash Flow Statement
      • Five Year Summary
    • Debt information
    • Corporate news
    • Regulatory news
      • Regulatory news
      • Subscribe to regulatory news
    • Results
    • Reports
      • Reports
    • Presentations
    • AGM
    • Share price information
      • Share price information
      • Share price chart
      • Share price calculator
      • Share price history
      • Share price alerts
    • Shareholder centre
      • Shareholder centre
      • Shareholder electronic communications
      • Registrar details
      • Download forms
      • Share dealing service
      • Dividend information
      • Shareholder FAQs
      • Warning to Shareholders
      • Shareholder privacy notice
    • Financial Calendar
      • Financial Calendar
    • Videos
    • Analysts
    • Investor relations contacts
  • Media
    • Media
    • News across the Group
    • Corporate news
    • Social Hub
    • Email updates
    • Awards
    • Image library
    • Video library
    • Filming Policy
    • Media contacts
  • Careers
    • Careers
    • Our People
      • Our People
      • Global People Standards
    • Job Opportunities
    • Employee Policies
      • Employee Policies
      • Equal Opportunities & Diversity Policy
      • Health & Safety Policy
      • Workplace Rights Policy
    • Graduate opportunities
      • Graduate opportunities
      • About our businesses
      • What our graduates say
  • Customers
    • Customers
    • Plan a journey & buy tickets
    • Our policies
      • Our policies
      • Health & Safety
      • Disability statements
      • Group Environment policy
      • Human Rights policy
    • Customer contacts
    • Follow us
  • Quick find
    • National Express Foundation  
    • Case Studies  
    • Environment  
    • Charity Support  
    • Vision & Values  
    • Our businesses  
    • History  
    • Management  
    • Key facts  
    • Strategy  
    • Annual Report  
    • Share price  
    • Shareholder information  
    • Results  
    • Financial Calendar  
  • News across the Group
  • Corporate news
  • Social Hub
  • Email updates
  • Awards
  • Image library
  • Video library
  • Filming Policy
  • Media contacts

Newsroom / News across the Group

Press releases from around the Group

Filter news by:

  • 2016
    • 2021
    • 2020
    • 2019
    • 2018
    • 2017
    • 2016
    • 2015
    • 2014
    • 2013
    • 2012
    • 2011
    • 2010
    • 2009
  • UK Bus
    • All media
    • NEAT
    • UK Bus
    • UK Coach
    • National Express Foundation
    • Employee Charity Panel
    • ALSA
    • North America
    • Rail
    • National Express Youth Promise

  • News across the Group
  • 30 Dec 2016

  • Read more

Xplore Dundee with the MyXplore card

Dundee’s main bus operator, Xplore Dundee, is relaunching its smartcard.

  • News across the Group
  • 28 Dec 2016

  • Read more

Coventry bus garage - 30 years of service

  2016 marked 30 years of operation for Coventry bus depot at Pool Meadow.

  • News across the Group
  • 28 Dec 2016

  • Read more

Charities boost from Xplore Dundee

National charities are set to benefit from the hard fundraising work of local bus company staff.

  • News across the Group
  • 23 Dec 2016

  • Read more

Increased patrols keeping passengers safe at Birmingham’s German market

  As the Christmas countdown enters its final few days, extra police are patrolling the public transport network as millions of shoppers pour into Birmingham city centre for the city’s famous German market.

  • News across the Group
  • 16 Dec 2016

  • Read more

Merry X-mas from National Express

  National Express West Midlands is giving its bus routes the X factor.

News across the Group

  • Read more

16 Dec 2016

Travel on a Whim - West Mids pioneers smartphone transport system

  National Express West Midlands is helping to trial an exciting new integrated transport system where people can combine all their travel needs via a smartphone.

  • Read more

14 Dec 2016

Number 11 is a work of art

  Birmingham’s famous number 11 bus has inspired a song (by The Woodbines in 1999), a dance (Kenneth Reid from the Birmingham Scottish country dance group created a dance based on the Outer Circle) and at least one novel (it features in West Midlands author Jonathan Coe’s recent satirical bestseller “Number 11”).

  • Read more

13 Dec 2016

Better buses mean better lives for the West Midlands’ poorest people

  Improving local bus services would boost employment and improve income in the West Midlands, reducing social deprivation, according to a report by the sustainable transport group Greener Journeys.

  • Read more

13 Dec 2016

Xplore offers more buses for Christmas week

Dundee’s main bus operator is providing increased services this Christmas and New Year.

  • Read more

12 Dec 2016

Award-winning Safe Zone Bus back on the road

Dundee’s Safe Zone Bus is hitting the streets again after scooping a silver prize at the UK Bus Awards.

  • Read more

02 Dec 2016

National Express West Midlands wins trio of UK Bus awards

  Bus services in the West Midlands have brought home two golds and a silver from the UK Bus Awards.

  • Read more

02 Dec 2016

Santa’s selfie marks the start of SantaBus2016

Santa’s taken a selfie to mark the first day of Xplore Dundee’s Charity Bus Drivers’ annual Christmas campaign.

  • Read more

01 Dec 2016

See Something Say Something gets result

  A passenger report of anti-social behaviour on an Erdington bus has got a prolific offender sent back to prison.

  • Read more

17 Nov 2016

Enjoy a Tinsel Tour around Dundee’s Light Night

Xplore Dundee is offering Tinsel Tours for this year’s Christmas festival in the city centre.

  • Read more

16 Nov 2016

Survey shows sustained satisfaction levels for bus passengers

The latest independent bus passenger satisfaction survey has shown a sustained satisfaction level from travellers in the West Midlands.

  • Read more

16 Nov 2016

National Express is an award-winning clean-air guinea pig

  National Express West Midlands has been piloting cutting-edge technology to improve air quality in the region.

  • Read more

09 Nov 2016

Industry first Health Bus wins third national award

National Express UK Bus has won its third national award for creating a bus that makes its employees healthier - and even saves their lives.

  • Read more

08 Nov 2016

National Express is Master of driver training

  National Express, the Birmingham-based bus and coach company, has won a national industry award for its excellent driver training programme.

  • Read more

07 Nov 2016

Tyrese wins the name game with Operation Bale

  Birmingham youngster Tyrese Nelson has left his mark on a National Express West Midlands bus after winning a competition promoting safer travel.

  • Read more

02 Nov 2016

50 ways to Xplore Dundee…starts with a bang!

There are just 50 days between Bonfire Night and Christmas Day, and Xplore Dundee is helping to fill each one with festive fun.

  • Read more

31 Oct 2016

Learning Journey ‘Xplores’ Discovery Walk heroes

Xplore Dundee is helping local people appreciate the local heroes who have helped put Dundee on the map.

  • Read more

28 Oct 2016

Halloween special - Hop onboard the zombie bus, if you dare...

For the first time ever, National Express West Midlands’ is taking over Birmingham city centre with a special zombie bus this Halloween (Monday 31 October 2016), in partnership with Birmingham Children’s Hospital Charity.

  • Read more

25 Oct 2016

Just a stone’s throw...

Throwing stones at buses can have life-changing consequences – that’s the message behind a new educational film aimed at Dundee’s young people.

  • Read more

24 Oct 2016

Bus passengers urged to See Something, Say Something by Safer Travel Police

With Halloween and Bonfire Night looming, bus passengers across the West Midlands are being urged to report anti-social behaviour on the network with the new look See Something Say Something service.

  • Read more

21 Oct 2016

Award nomination for Xplore Dundee and Safe Zone Bus

Xplore Dundee and the city’s Safe Zone Bus partnership have been shortlisted for a prestigious national award.

  • Read more

20 Oct 2016

National Express celebrates first UN Wonder Woman Day

  National Express West Midlands and the Midlands Metro are marking the United Nation’s first Wonder Woman Day on 21 October 2016.

  • Read more

17 Oct 2016

National Express West Midlands is Bus Operator of the Year

  National Express West Midlands has won Bus Operator of the Year at the National Transport Awards.

  • Read more

11 Oct 2016

Midland Metro wins national customer prize

  Midland Metro has won Best Customer Initiative at this year’s Light Rail Awards.

  • Read more

11 Oct 2016

National Express wins top safety award - twice

  National Express has won the UK's top safety award - twice.

  • Read more

28 Sep 2016

Gilbertstone Primary gets a double-decker library

  Gilbertstone Primary School in Yardley, Birmingham, now has its very own big red bus, thanks to dozens of enthusiastic volunteers at National Express West Midlands.

  • Read more

20 Sep 2016

Balsall Heath CATS get a special ticket to ride with National Express

National Express West Midlands’ Bordesley head office and garage has launched a special community partnership with local community group Balsall Heath CATS by taking the group on a special bus trip.

  • Read more

19 Sep 2016

90th birthday Ale Trail for number 11

  Europe’s longest urban bus route, Birmingham’s famous number 11, is celebrating its 90th birthday with an anniversary Ale Trail and a locally brewed commemorative beer.

  • Read more

07 Sep 2016

Black Country goes Platinum

  National Express West Midlands has invested £8 million in the Black Country, bringing 46 top-of-the-range Platinum buses to the region.

  • Read more

06 Sep 2016

National Express Wolverhampton driver wins UK Bus Driver of the Year

  Craig Lockyer beat 113 other bus drivers from all over the UK to become the nation’s 2016 Bus Driver of the Year.

  • Read more

02 Sep 2016

Jam tomorrow - traffic up 20% as the West Midlands goes back to school

  It may not be just children and young people who are dreading the first week of September.

  • Read more

22 Aug 2016

One ticket, many buses!

Commuters in Dundee will soon be able to travel across the city and its surrounding area using three different bus companies but just one ticket.

  • Read more

27 Jul 2016

National Express is buying cleaner, greener buses

  The West Midlands will soon be enjoying better air quality because of cleaner buses.

  • Read more

27 Jul 2016

Xplore Dundee introduces new services

Xplore Dundee is making some amendments to its bus timetables after reviewing its network of routes across Dundee.

  • Read more

18 Jul 2016

Midland Metro tram depot is site of historic Pokemon battles

  Midland Metro staff at Wednesbury depot puzzled by a sudden influx of silent teenagers glued to their phones have found the explanation - the tram stop is a Pokemon Gym! Ben Ackroyd, Midland Metro director, said: “We did wonder why people were turning up, staring intently at their phones for a bit, then going away.

  • Read more

05 Jul 2016

National Express brings contactless to West Midlands buses and trams

  National Express West Midlands is fitting every one of its 1500 buses with state-of-the-art contactless technology.

  • Read more

01 Jul 2016

Walsall man crowned National Express West Midlands Bus Driver of the Year

  A Walsall man has been crowned National Express West Midlands’ Bus Driver of the Year.

  • Read more

29 Jun 2016

Xplore Oor Wullie’s Bucket Trail by bus

Xplore Dundee is encouraging people to hop on the bus to visit statues sited across the city for Oor Wullie’s Bucket Trail.

  • Read more

29 Jun 2016

Information day for bus passengers

Xplore Dundee is holding a Bus Surgery to allow local people to find out more about their city’s services.

  • Read more

29 Jun 2016

Summer roadworks to divert bus services

Xplore Dundee will keep customers moving when a series of extensive roadworks begins across the city in July.

  • Read more

24 Jun 2016

National Express West Midlands commemorates staff who died at the Somme

  National Express West Midlands is marking the centenary of the Battle of the Somme (1 July 2016), in which 49 West Midlands transport workers died, by reprinting a book that tells their story.

  • Read more

16 Jun 2016

Operation Goliath a giant success in targeting bus crime

  A high-profile police operation targeting anti-social behaviour on the West Midlands bus network has seen a drop in crime.

  • Read more

15 Jun 2016

National Express - fathers and sons

  Some National Express West Midlands staff will need no reminding that it’s Father’s Day on Sunday (19 June) – because they work alongside their dads at the bus company every day! National Express West Midlands HR Director Madi Pilgrim says: “We are one of the largest employers in the West Midlands, with over five and a half thousand staff.

  • Read more

06 Jun 2016

National Express model driver makes model bus

  National Express West Midlands bus driver Gary Woodward has lovingly created a 14-inch model of the number 17 bus he drives every day from Small Heath to central Birmingham.

  • Read more

02 Jun 2016

West Midlands congestion is "a disease"

  Road congestion is “a disease” which has brought average traffic speeds to below 10mph in Britain’s busiest cities and reduced some bus routes to walking pace, a new report warns today.

  • Read more

25 May 2016

Local cricket team ‘nets’ generous donation from bus company

‘Owzat!’ Arbroath United Cricket Club has received a funding boost of £250 from the National Express Employee Charity Panel.

  • Read more

25 May 2016

Xplore Dundee supports Royal Arch rebuild

Xplore Dundee is encouraging people to hop on the bus to get to this weekend’s People’s Tower event in Dundee city centre.

  • Read more

24 May 2016

National Express Master Drivers rule the road

National Express has teamed up with IAM RoadSmart (formerly the Institute of Advanced Motorists) to train and certify its world-class bus drivers.

  • Read more

20 May 2016

National Express - driving up employment

  National Express West Midlands launched phase two of their hugely successful Routes to Work programme on Thursday 19 May in Acocks Green in south Birmingham.

  • Read more

03 May 2016

National Express Foundation to bridge skills gap in local clock-making industry

The National Express Foundation, a charity set up in 2012 to help disadvantaged young people, has announced that it is to provide an annual three-year £10,000 bursary to support over 150 Birmingham City University students.

  • Read more

03 May 2016

Young people in the Midlands to benefit from £135,000 of National Express Foundation funding

The National Express Foundation, a charity set up in 2012 to help disadvantaged young people, has announced which local community groups and universities will receive £135,000 of its funding.

  • Read more

28 Apr 2016

Crime down on West Midlands buses

  Travelling on public transport in the West Midlands is now safer than ever after new figures show crime has fallen by 70% per cent in the last eight years.

  • Read more

25 Apr 2016

National Express bus drivers take tea at Number 10

  Two National Express bus drivers have been to Downing Street to have tea with the Prime Minister.

  • Read more

19 Apr 2016

Midland Metro tram drivers represent UK at European TramDriver Championships

Two Black Country tram drivers have been chosen to represent the UK in an international competition.

  • Read more

07 Apr 2016

Birmingham bus driver goes the extra mile for homeless people

A Birmingham bus driver has been nominated for an international award for going the extra mile for homeless people.

  • Read more

07 Apr 2016

First birthday celebrations for bus driver cycle awareness training

National Express West Midlands and Centro have celebrated a successful year of delivering ‘2WheelsAware’ courses for trainee bus drivers.

  • Read more

30 Mar 2016

National Express leads the way on Living Wage

While the Government’s new National Living Wage becomes law this week, hundreds of National Express West Midlands employees have enjoyed a higher rate of pay since the beginning of the year.

  • Read more

23 Mar 2016

National Eggs-press West Midlands Easter travel

Trams and National Express buses in the West Midlands will be running every day over Easter.

  • Read more

23 Mar 2016

All Aboard the Easter Egg-spress!

Xplore Dundee is operating a free shuttle bus to the Fun Day at Camperdown Park this Easter Sunday (27 March 2016).

  • Read more

23 Mar 2016

Scotland’s bus operators to deliver smart ticketing for millions of passengers

Three quarters of Scottish population to benefit by 2017 Smart ticketing also to extend to rail, ferries and subway Bus operators across Scotland have outlined their commitment to deliver multi-operator smart ticketing for millions of Scottish bus customers, paving the way for seamless travel between bus, rail, ferry and subway.

  • Read more

21 Mar 2016

National Express bus passengers happy with their journeys

A national survey has shown that 85% of National Express West Midlands bus passengers are happy with their journeys.

  • Read more

16 Mar 2016

Higher tram penalty fares coming down the track

Penalty fares of £70 for passengers travelling without a valid ticket could soon be in place on the Midland Metro.

  • Read more

15 Mar 2016

Platinum buses worth their weight in gold

National Express is expanding its fleet of high-tech environmentally friendly buses following their successful introduction to the West Midlands.

  • Read more

01 Mar 2016

Midland Metro gets ISO 9001 accreditation

National Express’ Midland Metro has achieved the ISO 9001 accreditation.

  • Read more

24 Feb 2016

National Express welcomes Birmingham pollution trial

  National Express, which operates most of the buses in the West Midlands, has welcomed the new government trials to improve air quality in Birmingham.

  • Read more

22 Feb 2016

Higher Living Wage rate for Midland Metro employees

Midland Metro employees are enjoying the benefits since National Express became the first private transport group to pay the higher, voluntary Living Wage in the West Midlands.

  • Read more

15 Feb 2016

New off-peak ticket saves the day

Hundreds of National Express West Midlands customers have come forward to talk about how the bus company’s new off-peak daysaver ticket has helped save their day.

  • Read more

10 Feb 2016

Bus company reveals top attractions in the West Midlands

A survey of staff and passengers at National Express West Midlands has uncovered the most popular attractions in the West Midlands.

  • Read more

22 Jan 2016

Passengers make a smart saving as Swift Pay As You Go is launched on Midland Metro

Commuters using the Midland Metro can now travel the smart way with Swift Pay As You Go.

  • Read more

21 Jan 2016

National Express Employee Charity Panel provides over £14,000 of support

In 2015 the National Express Employee Charity Panel donated £14,260 to over 50 different charities and community groups supported by employees from the company’s UK bus, coach and rail divisions.

  • Read more

18 Jan 2016

Dundee communities praised for record breaking generosity

Wellgate shoppers and Xplore Dundee bus passengers have been thanked for their part in the record breaking success of a Christmas kids’ fundraising campaign.

  • Read more

18 Jan 2016

Global graduates attend inaugural National Express Network event

​35 graduates ​from across National Express Group's international businesses recently came together at Warwick Business School for an inaugural meeting of ​its global ​'National Express Network’.

  • Read more

06 Jan 2016

Funding secured to upgrade 150 buses with clean air technology

The engines in 150 West Midland buses are to be fitted with clean air technology after the region won nearly £500,000 of funding.

  • Read more

04 Jan 2016

Xplore Dundee pays Living Wage

Xplore Dundee has become one of Dundee’s largest Living Wage employers.

Stay updated

  • Email updates

Subscribe to our email updates service below to receive the latest news from National Express Group.

Media contacts

  • Media contacts
_MG_6219.jpg _MG_6219.jpg

Twitter

  • Follow Nat Ex Group on Twitter

Nat Ex Group

23 Dec 2020

How @nxwestmidlands and @nxcoventry electric buses are saving the planet one mile at a time ⚡️🚌🌍… https://t.co/j1Agmj58In

  • Follow Nat Ex Group on Twitter

NX Coventry

21 Dec 2020

Retweeted by Nat Ex Group
We would like to say a huge well done to Ian Sutton, one of our Customer Service Advisers in our Coventry travelshop, for r…

  • Follow Nat Ex Group on Twitter

NX West Midlands

19 Dec 2020

Retweeted by Nat Ex Group
The world has changed a lot in the last 12 months but despite events, our wheels have been constantly turning. Let’s ta…

  • Follow Nat Ex Group on Twitter

Nat Ex Group

15 Dec 2020

@StAlphegeWMP @SolihullUpdates @SaferSolihull Thank you! @nxwestmidlands

National Express Group

National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 938 million journeys on our services in 2019.

National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth Birmingham, B5 6DD. Registered No: 2590560.

Quick Links
  • Home
  • About us
  • Our Way
  • Investors
  • Media
  • Careers
  • Customers
  • Modern Slavery Statement
Site tools
  • Contact us
  • Cookie Policy
  • Privacy Centre
  • Sitemap
  • Alert service
  • RSS feed
Keep in touch
British Quality Foundation