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Newsroom / News across the Group

Press releases from around the Group

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  • News across the Group
  • 20 Dec 2019

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In the rear-view mirror - a decade on the buses

It's the end of a decadeIn another ten years’ timeWho can say what we'll findWhat lies waiting down the line?“Happy New Year” - ABBA National Express has been looking back at the end of a successful decade of running buses across the West Midlands.

  • News across the Group
  • 20 Dec 2019

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National Express West Midlands announces changes to bus services from 26th January

National Express West Midlands has announced changes to its bus network in West Dudley, Wolverhampton and Staffordshire.

  • News across the Group
  • 20 Dec 2019

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National Express picks up slack for Christmas travellers in the South East  

  Month-long RMT strikes on South Western Railways have resulted in more travellers choosing coach Portsmouth, Bournemouth and Southampton are in the top five most popular destinations for travel   National Express has increased capacity on its services over the festive period adding an additional 30,000 seats to meet demand  National Express is saving the day for thousands of travellers in the South East as they need to get around this Christmas.

  • News across the Group
  • 18 Dec 2019

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National Express saves Christmas once again amid rail chaos

  National Express is the only national public transport network operating on Christmas Day The busiest days for travel over the festive period are Friday 20th December, Monday 23rd December and Friday 27th December with over 90k passengers on these days alone RMT strikes and a whopping 386 rail engineering projects have led travellers to turn to coach National Express is stepping in to save Christmas for thousands of Brits who are preparing to spend the festive period with their loved ones.

  • News across the Group
  • 17 Dec 2019

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This is the heart-warming moment one little girl had her Christmas wish come true thanks to National Express

Aspiring performer, Annabella from Chesterfield, was selected as the winner of a nationwide competition by the UK’s largest coach operator to have her dream Christmas moment made into a reality.

News across the Group

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12 Dec 2019

National Express West Midlands offers a special Yuletide ride

National Express West Midlands is running a Christmas bus to spread some Yuletide cheer and help raise festive funds for charity.

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11 Dec 2019

2019 - Year Of The Bus Driver

  National Express West Midlands has had to build an extension to the trophy cabinet after winning three hefty awards for its industry-leading Master Driver scheme.

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09 Dec 2019

It's Frozen 3 for National Express bus fares

  National Express West Midlands is freezing most bus fares from 2 January 2020 - and shattering them for young people.

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09 Dec 2019

It's Frozen 3 for National Express Coventry bus fares

  National Express Coventry is freezing most bus fares from 2 January 2020 - and shattering them for young people.

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05 Dec 2019

Revealed: The UK’s Favourite Christmas Film

A countrywide poll of UK coach passengers by National Express has revealed ‘Love Actually’ as the nation’s favourite Christmas film.

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04 Dec 2019

National Express Coventry counts down to Christmas

With the countdown to Christmas well and truly under way, National Express Coventry is keeping customers moving this festive season.

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04 Dec 2019

National Express West Midlands counts down to Christmas

With the countdown to Christmas well and truly under way, National Express West Midlands is keeping customers moving this festive season.

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03 Dec 2019

Freefalling fundraiser raises £1,600 for Breast Cancer Haven

A National Express West Midlands bus driver who completed a freefall skydive has raised £1,600 for the local Breast Cancer Haven centre in Solihull.

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02 Dec 2019

Special anniversary surprise for Whaley Bridge couple

A loved-up couple who met on a National Express coach 30 years ago celebrated their 25th wedding anniversary with a trip down memory lane.

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29 Nov 2019

Teenagers ordered to pay compensation for bus fire

Three teenage boys who set fire to a bus in May have been ordered to pay £3,000 compensation and given Youth Rehabilitation Orders.

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28 Nov 2019

Black or Red? Bus bargains for everyone this weekend!

Dundee’s main bus operator’s making it easier to access the Black Friday bargains - by providing one of its own.

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28 Nov 2019

National Express West Midlands spooks up £400 for CLIC Sargent charity

National Express West Midlands ran a Brum Zombie Bus in service for Halloween - spooking up £400 in donations to support CLIC Sargent, the UK’s leading cancer charity for children and young people.

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28 Nov 2019

Rail strikes spark surge in demand for coach travel

The UK’s largest coach operator is coming to the rescue of travellers left stranded by the upcoming 27 days of strike action by RMT members on South Western Railway services.

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26 Nov 2019

Xplore Dundee resolves to run X90 for New Year

There’s good news for travellers between Dundee and Edinburgh this festive season - the Airport Xpress will be up and running on New Years Day when many other transport options will be at a standstill.

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26 Nov 2019

National Express West Midlands drives up donations for Birmingham Children’s Hospital

National Express West Midlands has been driving up donations for Birmingham Children’s Hospital Charity - and last week celebrated a milestone by reaching £1,000.

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21 Nov 2019

Safety hat trick from National Express

The UK’s largest coach operator is marking this year’s Road Safety Week with a hat trick of safety-related successes.

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19 Nov 2019

Transport fan Alex gets his very own National Express West Midlands bus

National Express West Midlands has dedicated a Platinum bus to local bus enthusiast Alex Boughey.

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12 Nov 2019

Xplore Dundee celebrates Living Wage Week

Xplore Dundee has launched a very special Living Wage Bus to celebrate Living Wage Week.

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12 Nov 2019

National Express announce renewed partnership with Wembley Stadium

The UK’s largest coach operator has renewed its partnership as the ‘Official Coach Supplier to Wembley Stadium’ for a three year period, until 2023.

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11 Nov 2019

National Express celebrates Living Wage Week

The Living Wage Foundation announces new real Living Wage of £9.

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06 Nov 2019

Xplore Dundee’s 2020 vision

Nine more low emission buses are set to hit Dundee’s streets in the New Year.

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06 Nov 2019

Engineer Katie's star is officially rising

  A 25-year-old Engineering Development Manager at National Express West Midlands has been crowned national Rising Star of 2019 by the bus and coach industry.

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05 Nov 2019

National Express gives Birmingham Poppy Day a lift

  National Express has been supporting The Royal British Legion’s Birmingham Poppy Day (Tuesday 5 November 2019).

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05 Nov 2019

Proud poppy display on Dundee buses

Xplore Dundee is getting ready to welcome on board young people collecting for the annual Poppy Appeal.

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22 Oct 2019

National Express West Midlands bus service changes from 27 October 2019

From Sunday 27th October 2019 National Express West Midlands is making changes to some bus services to help improve reliability across Birmingham and the Black Country.

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18 Oct 2019

National Express - still cutting it on safety

  National Express West Midlands has won the British Safety Council’s Sword of Honour for the fourth year in a row.

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11 Oct 2019

Divine Comedy super-fan dazzles travellers with surprise performance ahead of band’s Birmingham gig

A Divine Comedy super-fan partnered up with the UK’s largest coach operator to surprise travellers with performances of ‘National Express’ and other ‘90s hits at Birmingham Coach Station today to celebrate the band coming to the coach company’s home city.

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04 Oct 2019

National Express leads the way to making Birmingham the UK’s first Living Wage city

National Express is urging local employers to follow them and join the Living Wage movement to transform the city and boost the local economy.

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01 Oct 2019

National Express ❤ Black Country High Streets

  National Express West Midlands is helping to save struggling Black Country high streets.

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27 Sep 2019

National Express drives UK's 24-hour society forward

The nation’s appetite for a 24-hour society is being reflected in the changing habits of UK travellers according to recent figures from the UK’s largest coach operator.

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26 Sep 2019

Safe Travel for Safe Taysiders

Xplore Dundee is delivering key safety messages to Dundee’s Primary 7 schoolchildren as part of the annual Safe Taysiders event.

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26 Sep 2019

We’ll be Des for Oktoberfest

How does someone enjoy Oktoberfest responsibly? He (or she) leaves the car at home and hops on their local bus! Xplore Dundee’s offering to be the Designated Driver for Oktoberfest, which takes place this year at Slessor Gardens on Thursday 26, Friday 27 and Saturday 28 September.

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26 Sep 2019

British Safety Council says National Express West Midlands is its world best

  National Express West Midlands has been judged the safest public transport company of all those audited across the world by the British Safety Council.

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05 Sep 2019

National Express Coventry bus network changes event this Tuesday

National Express Coventry is hosting a bus network changes event for customers this coming Tuesday, 10th September.

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05 Sep 2019

A bloomin’ great bus service

Stemming from the success of previous years, Xplore Dundee is once again running special Service 53 to Camperdown Park for the annual Flower & Food Festival.

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04 Sep 2019

Brum Bus Bash in Billesley this weekend

The Birmingham Bus Bash takes place this Sunday (8th September) with Fuzz Townshend, presenter of TV show Car SOS, expected to be making an appearance.

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02 Sep 2019

National Express Welcomes TfL Victoria Coach Station Decision

The UK’s largest coach operator has welcomed an announcement from Transport for London (TfL) securing the future of Victoria Coach Station.

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30 Aug 2019

Dudley bus driver takes on the UK

  A Netherton bus driver will be in Blackpool this Sunday representing the West Midlands in the national Bus Driver of the Year finals.

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30 Aug 2019

Dundee bus driver hopes for gold at the end of the rainbow

Xplore Dundee’s top driver is travelling to Blackpool to compete in this weekend’s Bus Driver of the Year competition.

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29 Aug 2019

Transport fan Alex enjoys a National Express West Midlands bus visit

Alex Boughey from Halesowen was treated to a very special visit to a National Express West Midlands garage - but not before a VIP ride on his very own bus.

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23 Aug 2019

Small businesses get huge apprenticeship boost as more big employers sign up to levy transfer

Nearly £500,000 has been added to the West Midlands Combined Authority’s (WMCA) unique Apprenticeship Levy Transfer Fund, thanks to new contributions from some of the region’s biggest employers.

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22 Aug 2019

Special Daysaver for DunDee 80s gig

Xplore Dundee’s offering a special discounted bus ticket for anyone attending the DunDee 80s concert at Slessor Gardens this weekend (Saturday 24th August).

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20 Aug 2019

National Express Coventry announces changes following public consultation

Following feedback from the public National Express Coventry has announced changes to its bus network in and around the city.

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16 Aug 2019

Aspiring artist’s work to be seen by millions on supersize mobile canvas 

An up-and-coming artist from Hull has won a UK-wide design competition to see his artwork come to life across an iconic 14-metre-long National Express coach.

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15 Aug 2019

Future of West Midlands door-to-door transport service is secured

A new contract to secure the future of a door-to-door transport service for more than 12,300 registered users in the region has been welcomed by the West Midlands Combined Authority (WMCA).

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09 Aug 2019

National Express engineers get their grimy hands on top trophies

  Bus technicians from National Express West Midlands have cleaned up at this year’s Society of Operations Engineers national awards.

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05 Aug 2019

National Express West Midlands’ Open Day goes down a storm

Local bus operator National Express West Midlands has opened its garage doors to the public - and it went down a storm.

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25 Jul 2019

National Express West Midlands wants passengers’ views on proposed changes to West Dudley routes

National Express West Midlands is looking at making some changes to bus services in West Dudley from October 2019.

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24 Jul 2019

Why, why, why Diversion….?

Xplore Dundee is reminding local people It’s Not Unusual for their services to be diverted in the city centre during concerts at Slessor Gardens.

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24 Jul 2019

West Midlands WASPIs get free travel

  West Midlands women who lost out when their pension age was put back can now get free bus and tram travel.

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24 Jul 2019

Bennetts hits 100% with National Express

Gloucester based Bennetts Coaches has been recognised for its efforts in being the first company to achieve full marks in National Express’ monthly Operator Evaluation.

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23 Jul 2019

Airport Express off to a flying start

Dundee’s first express link with Edinburgh Airport has got off to a flying start, with more than 11 000 journeys sold on the coach service since its launch in June.

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16 Jul 2019

Not just an outstanding bus driver but an award-winning Outstanding Citizen

A National Express West Midlands bus driver has been honoured as an Outstanding Citizen by the West Midlands Police and Crime Commissioner.

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12 Jul 2019

Mason Xplores a bright future in buses

Xplore Dundee and the youth work charity Helm is celebrating a successful partnership, just months after joining forces.

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09 Jul 2019

Xplore bus saves the day

Xplore Dundee is stepping in to offer a bus service to West End residents affected by the cancellation of the 204.

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05 Jul 2019

Bus engineering is a work of art

Xplore Dundee’s skilled engineers are being celebrated in a new exhibition at Verdant Works by local artist and former employee of the bus operator Pam Kelly.

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01 Jul 2019

Sandwell's transport boss is backing this year's Catch the Bus Week campaign

Councillor Jackie Taylor, cabinet member for sustainable transport joined Lee Stockton, Operations Manager from National Express West Midlands’ West Bromwich depot, on one of their brand new Platinum buses when it pulled up at a bus stop outside Sandwell Council House, Oldbury.

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01 Jul 2019

National Express announce Driving Design finalists

The UK’s largest coach operator has announced the finalists of its UK-wide Driving Design competition now open to a public vote.

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28 Jun 2019

Holiday-hop on the bus to see Oor Rabbie this summer!

As the Big Bucket Trail gets well underway, Xplore Dundee’s urging local people to holiday-hop onto the bus to see the city’s latest Oor Wullie statues.

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25 Jun 2019

Xplore Dundee celebrates TWO mTicket milestones

Two lucky bus customers have won free travel, after buying Xplore Dundee’s ‘Golden mTickets’.

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25 Jun 2019

Bus spitters face jail as DNA kits rolled out to more drivers

More bus drivers are being equipped with specialist DNA packs to help police trace anyone who spits at them or other passengers.

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21 Jun 2019

National Express Coventry consults customers on proposed bus route changes

National Express Coventry is looking at making some changes to bus services in Coventry in September 2019.

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19 Jun 2019

City Circle now taking in Verdant Works

Xplore Dundee is extending the City Circle from this Sunday (23rd June).

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19 Jun 2019

Bus driver recognised for award for her actions during a robbery

A bus driver is up for a top policing award for her calm and courageous actions which led to the arrest of three men.

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19 Jun 2019

National Express celebrates national Clean Air Day

National Express West Midlands is celebrating national Clean Air Day by giving away a free bus Daysaver.

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13 Jun 2019

#ToysReunited

Today a nationwide campaign to reunite lost toys found across National Express’ UK-wide coach network was launched to celebrate the highly anticipated release of Disney and Pixar’s Toy Story 4.

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11 Jun 2019

National Express West Midlands team wins global safety award

A small but mighty team at National Express West Midlands has won a global award for transforming safety in Birmingham.

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10 Jun 2019

£7 million of brand-new green buses arrive at West Bromwich

National Express West Midlands has invested £7 million in 24 top-of-the-range Platinum buses for the company’s West Bromwich garage.

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06 Jun 2019

Not all heroes wear capes and drive batmobiles - some wear a hi-vis and drive buses!

A National Express West Midlands driver has won a top global accolade for her actions during a robbery which ultimately led to the arrest of three men.

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29 May 2019

National Express Comes Out Top

The UK’s largest coach operator has been recognised as number one for their commitment to excellence and continuous improvement with a win at the British Quality Foundation’s (BQF) annual awards.

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24 May 2019

National Express boosts #DontBeIdle campaign

National Express has joined forces with Westminster Council to ramp up its anti-idling campaign, #DontBeIdle, in a bid to make the capital a healthier city.

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16 May 2019

Beast from the East is no match for Brian

  A Birmingham bus Serviceman at National Express has won a place at the company’s global Values Awards finals in recognition of his heroic efforts during last year’s “Beast from the East”.

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16 May 2019

Dundee to Edinburgh Airport coach service ready for take-off

Xplore Dundee is saying ‘chocks away’ to its brand new coach service between Dundee city centre and Edinburgh airport.

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16 May 2019

Black Country bus drivers take on the world

  Two Black Country bus drivers at National Express West Midlands have won places at the company’s global Values Awards finals.

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14 May 2019

Xplore More with cut-price coach concert travel

Xplore Dundee’s aiming to become the key transport link between the city and Scotland’s top concert venues.

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10 May 2019

National Express West Midlands celebrates May Day with contactless ticketing breakthrough

  Early in the morning of the May Day bank holiday 2019, National Express West Midlands successfully completed the rollout of its full upgraded Model 2 contactless ticket system.

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09 May 2019

National Express Coventry thanks drivers for incredible 200 years’ service

National Express Coventry has honoured four recently retired drivers who clocked up nearly 200 years of service driving the city’s buses by naming buses after them.

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06 May 2019

Contactless: the change you’ve been looking for

There’s great news for bus users in Dundee – the city’s main operator is now offering contactless payment on all of its services.

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03 May 2019

Celebrating Birmingham Pride 2019

The West Midlands Combined Authority (WMCA) is celebrating the diversity of the region’s communities in the lead up to Birmingham Pride 2019.

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29 Apr 2019

Safer Travel Partnership for Dundee

Safer Travel on Dundee’s buses – that’s the aim of a new initiative launching today (Monday 29th April).

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26 Apr 2019

National Express offers artists a supersize canvas of dreams

Aspiring artists are being offered the chance of seeing their work come to life across the side of one of National Express' iconic 14-metre-long coaches.

  • Read more

24 Apr 2019

National Express wins another award for its industry-leading Master Driver programme

National Express, the Birmingham-based bus and coach company, has won another award for its industry-leading driver training programme.

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18 Apr 2019

Easy Easter bus travel

Xplore Dundee is making it easy to get around this holiday weekend, with its Easter Egg-spress, city circle service and great value ticket options.

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18 Apr 2019

National Express is flying high at London Stansted Airport

National Express has been successful in retaining its contract to run airside and landside shuttle bus services for the transfer of passengers, staff and crew at London Stansted Airport.

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16 Apr 2019

Xplore Dundee’s Outdoors

Xplore Dundee is lending its support to a brand new bus map which helps people find their way to the city’s parks to get some exercise outdoors.

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16 Apr 2019

Beauty and the Beast - ballet and the buses

National Express West Midlands is pleased to announce a new strategic partnership with Birmingham Royal Ballet, having been newly appointed as the dance company’s 2019 Accessibility Partner.

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15 Apr 2019

Xplore Dundee assesses Whitfield bus services

Xplore Dundee is proposing some route changes in response to customer feedback to fine-tune the bus network in Whitfield following its recent network review.

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15 Apr 2019

National Express West Midlands signs up to new ticket scheme in Staffordshire

Local bus operators in Staffordshire including First Potteries, D&G, Arriva, Midland Classic, and National Express West Midlands with support from Staffordshire County Council have all signed up to a new multi-operator bus ticket scheme, giving people the flexibility to use any bus, any time, anywhere across the county of Staffordshire.

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15 Apr 2019

Wishing a local legend a very happy retirement - Dave drives his last bus

After 53 years of driving millions of customers right across the Black Country, local legend Dave Gerrard has finally driven his last bus journey.

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08 Apr 2019

National Express celebrate partner operators with awards night

National Express UK Coach celebrated the hard work of its partner operators at their annual awards ceremony in Coventry.

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02 Apr 2019

National Express to run some iGo services from 1st April 2019

From Monday 1st April 2019, National Express has taken over the operation of several bus services previously provided by iGo buses.

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01 Apr 2019

National Express West Midlands accelerate its fundraising and raise over 4K for children’s cancer charity

National Express West Midlands has revealed that its fundraising throughout 2018 raised £4,275 for CLIC Sargent, the UK’s leading cancer charity for children and young people after a driver’s son used the services of the charity whilst fighting leukaemia.

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25 Mar 2019

Travellers will benefit from increased access to Stansted Airport

It's easier than ever before for holiday makers to get to Stansted Airport thanks to National Express.

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25 Mar 2019

West Midlands bucking the trend as bus usage begins to grow

Half-price travel for under-18s and low fare zones are driving growth in bus usage in West Midlands.

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19 Mar 2019

It’s a double whammy as National Express crown two Coach Drivers of the Year

Not one, but two coach drivers from Suffolk and Salsburgh have beaten the best in the business to be crowned the joint ‘Drivers of the Year’ after a thrilling racing event.

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19 Mar 2019

Not a model bus, but a bus model

  A Wolverhampton mum-of-two has accidentally become the “face” of a six-figure advertising campaign.

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18 Mar 2019

Getting on and loving it

  Kevin Beresford is getting on - and loving it.

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14 Mar 2019

Xplore excels in satisfaction survey

Dundee’s bus passengers are among the most satisfied travellers in Scotland, according to the latest survey by Transport Focus.

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11 Mar 2019

Students celebrate National Express Coventry going Platinum

National Express Coventry has recently invested in £5 million worth of brand new buses for the city.

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08 Mar 2019

Students get a helping hand from National Express West Midlands

Students at the Queen Alexandra College in Harborne are better able to travel independently on public transport, thanks to support offered by National Express West Midlands.

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06 Mar 2019

Xplore Dundee backs Living Wage City bid

Dundee’s main bus operator’s supporting an Action Plan aiming to make Dundee a Living Wage City.

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04 Mar 2019

East Anglian coach operator retains its gold status with National Express

East Anglia’s Galloway Coach Travel has won National Express’ top award for engineering standards for the second year running.

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26 Feb 2019

National Express boosts late night travel connections

Late night, weekend travel connections to and from the UK’s capital have received a welcome boost, thanks to National Express.

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21 Feb 2019

King now reigns at National Express Coventry

Matt King has taken over the reins as Operations Manager for National Express Coventry.

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18 Feb 2019

National Express Boosts Funds for Cancer Charity

A runner has received a £250 boost to his fundraising efforts for a local cancer charity thanks to National Express.

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15 Feb 2019

National Express celebrates nearly 100 years of Dimmock drivers

Starting in the 1920s, the Dimmock family has followed in each other’s footsteps by driving National Express buses - for nearly 100 years.

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14 Feb 2019

mTickets are the smart choice

Xplore Dundee is celebrating one year of its innovative mTicket app by giving one customer the chance to win a months’ worth of free bus travel.

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14 Feb 2019

Tap 'n' grow - 3 million people pay contactless on the bus

  Public transport in the West Midlands is way ahead of New York! A quarter of all bus fares here are now paid for with contactless cards - less than a year after the system was introduced.

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12 Feb 2019

Coventry to get new fully electric buses for greener, cleaner journeys

10 fully electric buses will be introduced to Coventry’s bus fleet after National Express and Coventry City Council won £2.

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21 Jan 2019

National Express goes the extra mile for the Grand Brighton Half Marathon

National Express is saving the day for runners and spectators of next month’s Grand Brighton Half Marathon by putting on extra coach services from London to Brighton, when no train services are available.

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16 Jan 2019

Mayor welcomes jailing of man after spate of thefts

Mayor of the West Midlands Andy Street has welcomed the jailing of a man who carried out a series of thefts on West Midlands buses.

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15 Jan 2019

Make the smart move!

More bus passengers in Dundee can do away with paper tickets and move to smartcard.

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10 Jan 2019

Bus changes on the way

Xplore Dundee is reminding its customers to check the most up-to-date journey information ahead of timetable changes coming into place on Sunday 13th January.

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10 Jan 2019

Trends in UK Travel Help A Very Merry Record Breaking Christmas

Boxing Day was the busiest single day in company history with over 74,000 passenger journeys More passengers than ever before on both 25th and 26th December 15% increase in passengers during the festive season An extra 76,000 seats were added onto services during the festive period, 22,000 more than the previous year Latest passenger figures from National Express reveal a record breaking 2018 as well as an interesting insight into the changing trends of what the UK public get up to over the Christmas period.

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08 Jan 2019

A Platinum makeover for route 50

  National Express West Midlands is turning Birmingham’s iconic 50 bus route Platinum.

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03 Jan 2019

New Year Savings on travel with National Express

  Travellers can take advantage of great value coach travel in the New Year with National Express.

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23 Dec 2020

How @nxwestmidlands and @nxcoventry electric buses are saving the planet one mile at a time ⚡️🚌🌍… https://t.co/j1Agmj58In

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NX Coventry

21 Dec 2020

Retweeted by Nat Ex Group
We would like to say a huge well done to Ian Sutton, one of our Customer Service Advisers in our Coventry travelshop, for r…

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NX West Midlands

19 Dec 2020

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The world has changed a lot in the last 12 months but despite events, our wheels have been constantly turning. Let’s ta…

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Nat Ex Group

15 Dec 2020

@StAlphegeWMP @SolihullUpdates @SaferSolihull Thank you! @nxwestmidlands

National Express Group

National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 938 million journeys on our services in 2019.

National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth Birmingham, B5 6DD. Registered No: 2590560.

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