Contactless: the change you’ve been looking for
Project Manager for Contactless Colin Richards and Managing Director Christine McGlasson compare a vintage ticket machine with new Ticketer machines, now offering contactless payment
There’s great news for bus users in Dundee – the city’s main operator is now offering contactless payment on all of its services.
Xplore Dundee recently upgraded its ticket machines to the state-of-the-art ‘Ticketer’ system, making the process faster and more secure. The bus company is now able to switch on the contactless facility, which means customers can pay for their bus tickets using bank and credit cards.
Managing Director Christine McGlasson said: “Now that we’ve bedded in our new ticket system and smoothed out any teething issues, we’re delighted to provide contactless payment on board all Xplore Dundee buses.
“So no more issues with carrying the exact change, or forgetting your smartcard – it’s quicker and easier than ever to buy a bus ticket using your bank or credit card. We believe the new Ticketer machines are a significant investment in customer service – they’re swift and secure and we hope contactless will encourage even more people in Dundee to choose bus travel.”
According to recent figures, across the UK, contactless payments grew by 99% in 2017, and cash payments fell from 61% of all payments in 2007 to 34% in 2017.
Cash will still be accepted on board all Xplore Dundee buses, as well as smartcard/NEC/concession cards and the mTicket app, which continues to be the best value method of buying Day, Weekly and Student passes.
Thea Fisher, Head of Partnerships with Littlepay said: "Littlepay is thrilled to support the acceptance of contactless payments on Xplore Dundee's services. We are seeing huge growth in contactless payments across our services, and we know that Dundee's passengers will benefit from the seamless ticketing experience provided. We look forward to delivering further innovative services in partnership with Xplore Dundee."
John Clarfelt, CEO of Ticketer said: “We are delighted to be working with Xplore Dundee and Littlepay to help deliver the convenience of contactless transit payments to the people of Dundee, and to a growing number of visitors to this vibrant city. It is so important, particularly when we are all looking to make more sustainable travel choices, to ensure travel by bus is as convenient as possible for everyone.”
Details of all fares, smartcards and methods of payment can be found online at the website xploredundee.com or at the Travel Centre in Dundee’s Commercial Street.