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Press releases from around the Group

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  • News across the Group

Gentleman Eric and his 40 years of impeccable service

  National Express West Midlands has rewarded a Tipton man for over 40 years of impeccable service to bus customers in the Black Country.

  • News across the Group

National Express invests in post-lockdown Summer marketing campaign

The UK’s largest coach operator is investing in a £1m+ Summer marketing campaign as part of its post-lockdown return of services.

  • News across the Group

Artistic rebels used lockdown to stitch for smiles along 5.5 miles of number 18 bus route

Residents and passengers on National Express West Midlands’ 18 bus route between Yardley Wood bus depot and Northfield Library will have their journeys brightened from 18 July, with around 700 hand-stitched hearts hanging on trees and railings as part of a temporary artwork called 18 at Heart.

  • News across the Group

National Express Coventry is cutting bus fares and making it easier for customers to travel further, for less

National Express Coventry is cutting many of its bus fares and making it easier for customers to travel further, for less.

  • News across the Group

Safer Travel welcomes new Transport Safety Officers to tackle antisocial behaviour on public transport

Safer Travel has welcomed three new team members into brand new roles created to tackle antisocial behaviour on the public transport network.

News across the Group

ALSA wins best customer journey award for Covid safe mobility strategy

  ALSA has received the award for the Best Customer Journey, from the Customer Experience Association of DEC, recognising the success of the ALSA Safe Mobility programme during the pandemic.

ALSA starts Bilbao trial of HVO - a zero net emission fuel

  ALSA, in partnership with Repsol, has started the first pilot test in Spain with HVO, a fuel with zero net emissions.

National Express Accessible Transport awarded ‘Covid-19 Stronger Together’ award for their work throughout the pandemic

At last night’s Living Wage Champion Awards, National Express Accessible Transport (NEAT) was recognised for its leadership in supporting local communities throughout the Covid-19 pandemic.

New campaign to welcome passengers safely back on board buses, trains and trams as lockdown restrictions are lifted

Train, tram and bus services are safe, ready and waiting to welcome more passengers back on board following the relaxation of Covid 19 lockdown measures.

Birmingham's Clean Air Zone - £2,000 of free bus travel

  With Birmingham’s Clean Air Zone coming into force on 1 June 2021, hopping on the bus is the easy answer for people facing an £8-a-day charge to drive into the city centre.

Arbroath company strengthens ties with leading international transport operator

Arbroath-based IED Training Solutions has once again joined forces with leading international transport operator National Express to deliver a package of health and safety courses in 2021.

Tastebud Tour of Britain

  National Express launch limited-edition travel sweets with fish and chips, pork pie, Wensleydale cheese, curry, Eccles cake and Cornish pasty flavours.

National Express cutting bus fares

  National Express is making bus travel in the West Midlands cheaper, simpler and more flexible.

Safer Travel Relaunch Text Service For Reporting Antisocial Behaviour

Safer Travel has relaunched their See Something Say Something campaign, a text service for bus users to report incidents of antisocial behaviour (ASB) on their journey.

Ride to Refuge - free bus travel for survivors of domestic abuse

  National Express West Midlands is giving free bus tickets to survivors fleeing domestic abuse during the coronavirus pandemic.

National Express West Midlands puts on more buses as region reopens

  National Express West Midlands bus timetables are changing on Sunday 18 April 2021.

Buses for Bloxwich

National Express West Midlands has brought a lifeline bus service to a cut-off estate in Bloxwich.

Uplift in demand shows increased confidence in coach travel

Latest figures from the UK’s largest coach operator show strong signs of the public’s increased confidence in domestic travel as the country moves toward the next step in the roadmap.

NHS shuttle buses return to regular duties after helping thousands of key workers through dark days of the pandemic

Free NHS shuttle bus services set up last year to support hospital staff during the Covid-19 pandemic are to return to their regular Ring and Ride service later this month.

A Better National Express Gets Back Behind The Wheel

The familiar sight of National Express white coaches will return to the UK roads on Monday 29 March with the UK’s largest coach operator promising its customers more in 2021.

Green light for Coventry to become UK’s first £50m All Electric Bus City

Pollution-busting plans for Coventry to become the UK’s first all-electric bus city have been backed by the West Midlands Combined Authority (WMCA) leaders today.

Commuters Favour Flexible Travel

As the recently announced government roadmap outlines when the UK public can expect to return to the office, a long-running London commuter service has scrapped its traditional ticket types in response to changes in travel patterns.

Stotts Coaches Crowned as National Express Operator of the Year

The UK’s largest coach operator has crowned West Yorkshire Stotts Coaches as its Operator of the Year for 2020.

Safety success for National Express

  National Express is celebrating further recognition for its continued commitment to safety.

National Express Accessible Transport plays its part with Covid vaccination transport

With the continued roll-out of the Covid-19 vaccination programme, National Express Accessible Transport (NEAT) is playing its part by taking vulnerable customers to get their vaccinations.

Safer Travel relaunch anti-hate crime campaign to encourage passenger reporting

Safer Travel has relaunched an anti-hate crime campaign to encourage passengers to report if they are victims of hate crime on their journey.

National Express welcomes tyre ban but warns more needs to be done

National Express has welcomed new legislation coming into force next week (Monday 1 February 2021) banning the use of tyres over 10 years old on buses, coaches, minibuses and HGVs.

Bus timetable changes - 24 January 2021

  National Express West Midlands timetables are changing on Sunday 24 January 2021.

Vaccine confidence encourages grey pound to spend on UK coach holidays in 2021

  A UK package coach holiday operator is reporting signs of growing confidence from the ‘grey pound’ in their ability to start to travel again in 2021.

Update from National Express UK Coach: Full suspension of Services

  National Express will fully suspend its national network of scheduled coach services with effect from 23:59 on Sunday 10 January 2021.

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