Our ALSA business in Marrakech operates a busy urban bus network served by 200 vehicles. Driving conditions are sometimes challenging and drivers have to be particularly vigilant to the actions of other road users.
Considerable focus is placed on continuous driver training, and if incidents do occur they are analysed in detail to identify the cause.
Every morning as drivers report for work they receive a team safety briefing. This outlines any important issues, such as route changes, and allows drivers to raise any concerns they have.
This is supplemented by a more intensive training update session which drivers attend once a month.
Our Marrakech depot is one of two in Morocco which have a bus driving simulator. This enables drivers to tackle a range of driving conditions and respond to them in a safe and controlled manner. They then put their classroom learning into practice by going onto the road in training vehicles whilst receiving coaching from our driver trainers.
Both of these activities have already helped us to reduce our accidents by three quarters over the past four years. People now recognise our business as the only transit company in Morocco with a proper training program for drivers.