Our Excellence Value: we constantly strive to be excellent in all that we do
By being excellent in all that we do we will meet customer expectations, deliver industry-leading services, be a company people are proud to work for and act as a willing and constructive partner. We also believe that Excellence means we are as cost efficient as we can be.
We launched Excellence as a fifth Value because we want all parts of the business to emulate the success of c2c, which achieved the top score in the European Foundation for Quality Management assessment. In 2015, c2c retained its five star score.
You can find out how our what our division have achieved on our 2015 highlights page.