Our Vision and Values were launched in 2011 as a fundamental statement of who we are as a business and how we operate. They have been refreshed in 2020 to reflect our renewed ambition and approach for a new decade.
Our Vision is to be the world's premier mass transit operator with services offering leading safety, reliability and environmental standards that customers trust and value.
Our Vision is rooted on a Belief that: Driving modal shift from cars to high quality mass transit is fundamental to a safe, green and prosperous future.
Our Purpose is to help lead this modal shift by making mass transit an increasingly attractive option for all our customers, whether they are individuals, transport authorities, school boards or businesses. We seek to do this by earning our customers' loyalty by providing safe, reliable and great value multi-modal services on clean and green vehicles.
We will achieve this through an Approach that seeks social and environmental leadership to ensure we are a good employer and partner, while using technology to make our services increasingly easier to access, safe and efficient. It is this model of progressive partnership that: delivers industry-leading services for our customers and communities; secures rewarding careers for our people; and, generates sustainable returns for our shareholders.
The safest mass transit operator in the communities we serve. Read more about Safety.
The leader in every market we operate in, trusted to deliver service excellence, consistently. Read more about Excellence.
The most trusted and valued mass transit partner. Read more about Customers.
The place to work in mass transit. Read more about People.
Community & Environment
The world's greenest mass transit operator; a trusted partner in the communities we serve. Read more about Community.