Nxcoventry Elec Bus
Community & Environment
Community and Environment

Our aim is to be the world’s greenest mass transit operator

Aim (the NX Difference)

To deliver our ambition we target:

  • industry leadership on the shift to zero emission vehicles
  • UK bus to be solely zero emission by 2030
  • UK coach to be solely zero emission by 2035
  • Progressing our zero emission plans for ALSA and
    North America

total Group emissions in 2020


double-deck electric vehicles (EVs) acquired in 2020


Scope 1 emissions in 2020

Approach (the NX Promise)

A year ago we reset our Vision and Purpose which made clear our ambition to lead modal shift from cars to multi-modal services on clean and green vehicles. That remains our ambition and this is fundamental to post-pandemic recovery and a safe, green and prosperous future.

We track our broader progress against our environmental plans using six environmental KPIs. 

Read more about our KPIs and environmental performance

External recognition

The Group’s environmental credentials are also being recognised externally, for example via the Green Economy Mark given by the London Stock Exchange, the AA ESG Rating awarded by MSCI and the ‘low risk’ ESG score conferred by Sustainalytics.

Progress during the year

Reduced mobility during the pandemic highlighted the vast improvement in air quality that can be made by removing large numbers of vehicles from the roads and also highlighted how people still need to connect with their work, leisure, family and friends. It highlighted the importance of the Group’s Vision and purpose of leading a modal shift away from cars to high quality mass transit and confirmed that our environmental ambitions must remain a key priority as we offer a solution to the otherwise competing demands of air quality and mobility.

ALSA Hydrogen Bus

During 2020, we took our next steps towards achieving a zero emission fleet. In the UK, we took delivery of our first 29 double-deck electric vehicles (EVs) and placed an order for 20 hydrogen-powered buses, in partnership with Birmingham City Council, to trial their use in normal service. In North America, we started our first electric school bus trial in White Plains, NY. The trial is helping us assess their operational capabilities and inform discussions with other school boards which are keen to improve their environmental footprint. Our North America shuttle operation has also introduced EVs to serve some of its contract customers. ALSA has introduced EVs in Bilbao and Madrid, and is launching trials in Almeria and Oviedo. These first steps we have taken across the divisions are providing valuable learning which is helping to shape our future operational and procurement plans.

Our progress against our environmental targets is set out in our environmental performance. This includes our report on our GHG emissions. Whilst the Group’s total carbon emissions in absolute terms dropped significantly in 2020 due to the reduction in operations due to the pandemic, they increased when measured on a per passenger kilometre basis due to significantly reduced load factors. We expect to progress further against these measures in 2021 and 2022 once Covid-19 related restrictions change.

Being an environmentally responsible business

Environmental performance

In 2019, we introduced a new approach to measuring and assessing our environmental performance, using the SDA (Sectoral Decarbonsiation Approach) methodology to set ourselves a number of new environmental targets or key performance indicators, alongside some more traditional environmental targets or key performance indicators (together, the ‘KPIs’).

Performance, reports and data

Social capital

Improving the accessibility and affordability of public transport is central to our business.

Human capital

Our ambition is to be the place to work in mass transit.


Our ambition is to be the leader in every market we operate in, trusted to deliver service excellence, consistently.