Contact us

Contacting the right team who can help you

We are determined to provide you with the right support and help to deal with your query. And to ensure you get in touch with the right person to help you we have provided contact details for all our main businesses.

If you have an enquiry about using one of our services please ensure you contact the appropriate customer service team in each business. The customer service teams can access the ticket and travel information needed to deal with your query.

Group Registered Office

National Express Group PLC
National Express House
Mill Lane
B5 6DD
Registered No: 2590560

Main Switchboard Tel: 08450 130130

Note: Calls to this number cost 3p/min plus your telephone company's access charge.

If you are a customer with a enquiry about using our services, please use the contact points listed above. If you are not sure of who you need to contact, call our main switchboard number.