Media contacts

Across the Group we have communications teams who are able to assist with media enquiries.

Please note, if you are a customer seeking help or information about your ticket or our services, you need to contact the relevant customer service team. You can find the right place to contact them here.

The communications teams have no access to customer systems and are unable to assist with questions about your journey.

National Express Group

Please note, there is a separate communications team for National Express UK (bus and coach businesses) media enquiries

National Express Group financial and corporate PR


Stephen Malthouse
Tel: +44 (0)7734 956201

Henry Wallers:
Tel: +44 (0)7876 562436

Antonia Pollock:
Tel: +44 (0)7789 954356


National Express UK

Please note, there is a separate communications team for National Express Group financial and corporate media enquiries

National Express UK businesses: National Express Coach, National Express Leisure, Dublin Express, National Express Transport Solutions, National Express West Midlands, National Express Coventry & National Express Accessible Transport.


Out of hours press office: 07768 557592 (media enquiries only)


ALSA - This team handles media enquiries for our businesses in Spain, Morocco, Portugal, Switzerland and France

Pablo Gomara, Communications Director
Tel: +34 917 546 506

North America

National Express LLC (Durham School Services, Petermann, Stock Transportation and National Express Transit)

Ed Flavin, Vice President, External Communications
Tel: +1 630 821 9106

Carina Noble, Senior Vice President of Communications & External Affairs
Tel: +1 630 806 0152


Bahrain Public Transport Company

Ahmed Ahmed, Marketing and Communications Manager
Tel: +973 663 11111



National Express Germany - Rail

Cansu Erdogan, Press Officer 
Tel: +49 (0) 221 669417 66