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Press releases from around the Group

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  • News across the Group

National Express is "best of the best" for safety

  National Express has been awarded the highest safety award in the UK - the Sword of Honour - by the British Safety Council.

  • News across the Group

Mayor opens brand-new training academy in Birmingham

Mayor of the West Midlands, Andy Street, has officially opened a new National Express Training Academy in partnership with South and City College Birmingham.

  • News across the Group

National Express Coventry defies national trend

National Express Coventry has recently changed some of its bus services to bring even better services for customers, including fast links from the city centre.

  • News across the Group

More taps than Fred Astaire - bus company sells a million contactless tickets

  National Express West Midlands has had a million contactless payments since introducing the technology onto all its buses in April.

  • News across the Group

Dundee driver one of the best in Britain

An Xplore Dundee driver is celebrating success at the annual Bus Driver of the Year Awards.

News across the Group

Xplore Dundee delays bus changes

Xplore Dundee is postponing some planned changes to its network until the New Year.

National Express West Midlands is hosting a running day with a difference

Following the launch of the new 10A bus service to Lichfield, passengers travelling with National Express West Midlands this weekend will have the opportunity to take a free ride on some of yesteryear’s buses.

Study and Save with Xplore Dundee

Dundee’s new and existing students can look forward to better value bus travel, with brand new mTickets available now from Xplore Dundee.

Xplore plans October changes to bus network

Xplore Dundee is getting ready to make some changes to its bus network in the autumn.

Bus passenger satisfaction riding high in the West Midlands

Nearly nine in 10 bus passengers in the West Midlands are happy with their service and record numbers think it’s good value for money, an independent survey has found.

Launch date for Service 360

Xplore Dundee’s revealed its brand new, electric bus route will launch just after the opening of the V&A.

Bus services in Sandwell and Dudley are changing - and bringing more Platinums to the area

National Express West Midlands is changing its bus services in Sandwell and Dudley from 2 September 2018.

Ninewells shuttle for Charleston Drive diversion

Xplore Dundee is putting a special 22C shuttle bus in place to keep patients, visitors and staff connected with Ninewells during the upcoming closure of Charleston Drive.

It’s a lot less fuss if we’re all on the bus!

Xplore Dundee is encouraging all kinds of travellers to take the bus this Saturday (28th July) ahead of the latest concert at Slessor Gardens.

Xplore Dundee: Open for Business

Xplore Dundee is celebrating a successful Park & Ride operation at The 147th Open at Carnoustie, carrying more than four times the population of Carnoustie itself to and from the golf Championship.

National Express West Midlands launches new bus service to Lichfield

National Express West Midlands has introduced a new bus service for passengers travelling to and from Lichfield.

Fond final farewell for Master Driver Bralee on National Express Coventry’s 10 service

A Coventry bus driver who passed away has had his final wish granted by family, friends and colleagues who arranged for one last trip on his National Express Coventry bus.

National Express reveals the summer holiday by numbers

With schools finishing for the academic year, the upcoming average British family summer break will take in 11 days out, 344 miles of travel, and two cases of sunburn - according to recent research.

Xplore Dundee – the only driver you need for the Open!

Xplore Dundee is helping golf fans get to the hottest local sporting event of this summer – The 147th Open at Carnoustie.

We am gewin on a Black Country tour

Keen-eyed locals in the Black Country will have noticed a distinctly different bus livery that might take them back in time to the 1960s.

South Birmingham bus routes are changing

  National Express West Midlands is changing its bus services in south Birmingham, starting this month.

Bus driver’s bravery honoured by West Midlands Police and Crime Commissioner

National Express West Midlands bus driver Garry Williams has been presented with a runner-up award at the annual Outstanding Citizen Awards, for saving the life of a vulnerable pedestrian.

Transport safety course leads the way

National Express has joined forces with Arbroath-based IED Training Solutions to create the industry’s first IOSH-approved safety management training course specific to the bus and coach industry.

Re-launched app is just the m-Ticket!

Xplore Dundee’s mobile ticketing app is being relaunched with a shiny new look and some special discounts.

Mayor welcomes jailing of bus driver attacker

Mayor of the West Midlands Andy Street has welcomed the jailing of a man who carried out a series of attacks on West Midlands bus drivers.

Exploring Dundee’s Penguin Parade easy as ABC!

Dundee’s Penguin Parade is officially underway, with 80 statues hitting the streets of the city and surrounding areas from today (Friday 29th June).

Xplore scoops Scottish award for accessible transport

Xplore Dundee’s driver training team is helping to lead the way on accessible travel in Scotland.

National Express flying the flag for our forces

National Express is flying the flag for the nation’s armed forces this week by encouraging its employee reservists to wear their uniforms to work on Reserves Day.

Buses: the Solution to Pollution

Xplore Dundee is showing its commitment to improving air quality in Dundee by investing £4 million in cleaner, greener vehicles.

National Express Gives Free Bus Travel For Clean Air Day

  National Express West Midlands is celebrating Clean Air Day by offering a day of free bus travel.

It’s a fare cop for National Express Coventry with dedicated revenue team boost

As a direct result of passenger and driver feedback, National Express has introduced a dedicated Coventry ticket inspector team so that revenue staff can be based permanently on the city’s bus network.

Become a ‘tech savvy’ senior with National Express West Midlands

On Friday 15th June 2018, National Express West Midlands is inviting seniors to ‘get digital’ by joining a workshop at the Google Digital Garage on New Street in Birmingham City Centre (opposite the old Primark).

National Express West Midlands driver wins international customer award

A Birmingham bus driver has beaten off competition from 47,000 employees from across the National Express Group, including colleagues from across the UK, Germany, Switzerland, Bahrain, Spain, Morocco and North America, to win the National Express Group Customer Value Award.

National Express West Midlands superman steals the show at global awards ceremony

A Walsall bus driver stole the show at a global awards ceremony after saving the life of a 17-month-old girl who had stopped breathing.

National Express buses go contactless

  National Express West Midlands bus passengers can now pay for their journey with just a tap of a bank card.

Plymouth coach station team on the global stage

  Plymouth Coach Station staff have won international recognition for their fundraising work at the National Express Group company awards.

National Express strikes gold

  The UK’s largest coach operator has struck gold again after winning a Royal Society for the Prevention of Accidents (RoSPA) gold award for the fifth year running.

National Express West Midlands changes to bus services in Dudley and Sandwell

National Express West Midlands bus services in Dudley and Sandwell are changing in September 2018.

Thousands switch to coach during Liverpool station closure

  Thousands of Liverpool passengers are switching to coach this summer as the city’s main railway station is closed for two months for upgrade workaccording to figures from National Express.

National Express Coventry and Safer Travel partnership launched into action

National Express Coventry and Safer Travel have been putting joint partnership working into action, patrolling the city’s bus network to keep passengers and staff safe.

National Express boosts airport connections for flyers

  National Express is today boosting airport connections in preparation for sky-high demand for coach travel this summer.

National Express cleans up at industry awards

  National Express has proven itself king of the road after coming away from two industry awards ceremonies with armfuls of silverware.

Kids called on to get creative and Colour the Coach

  National Express is calling on kids all over the country to get creative and design a summer advert for their home town to take pride of place on the side of a coach.

Pam p-p-picks up her paintbrush

Xplore Dundee’s Pam Kelly is swapping pen for paintbrush as she prepares to create a statue for Maggie’s Centre’s Penguin Parade.

Silverdale Warriors score with National Express

The Silverdale Warriors under 7s football team recently scored £300 towards brand new kit from the National Express Employee Charity Panel.

Christine in the driving seat at Xplore Dundee

Christine McGlasson has been named the new Managing Director of Xplore Dundee, taking over from Elsie Turbyne who’s retiring after 36 years in the bus business.

National Express West Midlands driver saves baby girl’s life

National Express West Midlands bus driver Steven Welsh saved the life of a 17 month old baby girl who had stopped breathing.

Ex-Gurkha drivers salute National Express’s forces support

    A pair of Gillingham-based coach drivers, who served in war zones around the world, are backing National Express’s renewed support for the armed forces.

National Express’s Garry eyes up international award

A National Express West Midlands CCTV operator has been given a Business Impact Award at the company’s recent Values Awards ceremony.

Walsall winner heading to global finals for excellence award

A National Express West Midlands Driver Training Officer has been named an Unsung Hero at the company’s recent Values Awards ceremony.

Birmingham bus driver heading to global finals after saving lady's life

A National Express Birmingham bus driver has been named Driver of the Year at the company’s recent Values Awards ceremony.

Xplore Dundee: making bus travel accessible for all

Dundee’s main bus operator is moving forward in making public transport more accessible for people of all ages and abilities.

Xplore Marks the Spot

Dundee Delights is an illustrated greeting cards collection launching on Tuesday 3rd April by designer Louise Kirby which features the V&A Dundee, The Wellgate Clock, Magdalen Green Bandstand and Dundee Marmalade.

Bus MD retires after 3 years in the driving seat

Xplore Dundee boss Elsie Turbyne is stepping down in April, after 36 years of service with the operator in various roles, including three as Managing Director.

Driver of the Year crowned after thrilling shootout

A National Express coach driver has beaten the best in the business to win the company’s ‘Driver of the Year’ award after a thrilling competition at a motor racing circuit.

On the road to a healthy lifestyle

  National Express West Midlands has won a national employer award for its innovative - and life-saving - Health Bus.

Holiday Hop is just the ticket for Easter fun!

Xplore Dundee and Dundee City Council are once again teaming up to offer kids bus tickets for just 20p during the school holidays.

A million mobile tickets

  National Express West Midlands is celebrating innovating - after selling a million tickets on mobile phones.

Last of the bendy buses

  Fifteen years after his grandmother took him for a ride round Coventry on a bendy bus on their first ever day of operation, National Express Coventry Master Driver Shaun Boyce was on board again.

National Express’s high-tech safety drive commended

  National Express has won high praise from industry experts for rolling out new technology to increase road safety.

Plymouth coach station team make a big impact

  Plymouth Coach Station staff have been crowned the best in the business after winning a top company award for their fundraising work.

Martin goes for Gold!

A Manchester customer service maestro is at the top of his game after being recognised by one of the biggest names in transport.

Bus boost for young musicians

Xplore Dundee is working in harmony with Dundee’s Education Department to make sure all young people have access to music.

National Express extends support for soldiers

A Birmingham bus driver met a government defence minister last week in Whitehall to pledge National Express West Midlands’ continuing support for the UK’s armed forces.

Customers make an ‘impawtant’ choice

  National Express customers have come together to make an ‘impawtant’ decision - naming their sponsored assistance puppy ‘Mabel’.

Xplore Dundee: Carry the Correct ID

Xplore Dundee is reminding students and teenage travellers to carry the correct ID when boarding its buses.

Xplore Dundee – the ‘fourth emergency service’

Xplore Dundee’s Managing Director is saying thank you to passengers and employees for their patience and hard work during the past few days of extreme weather.

Bus company braced for bad weather

Xplore Dundee is reassuring customers it will do its best to keep the city moving throughout this week’s predicted Siberian cold snap.

Customers urged to check online to beat the Beast

  Bus operator National Express West Midlands is reminding customers to check online for the very latest travel information before they set out in snowy weather.

Forty years on from final day of WMPTE conductor operations - can you help?

Forty years on from the last day of West Midlands Passenger Transport Executive conductor operations, National Express West Midlands is hoping to locate two former employees that were photographed in Acocks Green.

A safe steer for Dundee’s night-time economy

The support of Dundee’s main bus operator, Xplore Dundee, is helping to make Dundee city centre a safer place at weekends.

National Express celebrates thousands of years of service

  National Express West Midlands has been celebrating a staggering 4,525 years of long and loyal service from 156 employees.

National Express West Midlands keeping cyclists safe

  National Express has been working with West Midlands Fire Service and Birmingham City Council to improve cycle safety on the region’s roads.

National Express named among top transport brands by UK consumers

  National Express has been rated as one of the UK’s top transport brands for consumers, according to YouGov’s annual BrandIndex list, which measures the British public’s perception of brands.

Free bus travel for cancer support

Xplore Dundee is teaming up with Dundee’s Citizen of the Year to help support cancer patients in the city.

Coach travel set to be as popular as ever this half term

  With hundreds of thousands of travellers choosing coach as their mode of transport this February half term holiday, National Express has compiled a list of the most popular destinations during the break.

National Express strengthens cross channel and European services

  The UK’s largest coach operator is strengthening its trans-continental services with a new partnership with two market-leading European coach companies.

National Express takes up the reins with a new partnership

National Express, the UK’s largest coach operator, has signed a three year agreement as ‘Official Coach and Bus Partner’ of The Jockey Club.

CCTV makes West Midlands buses even safer

Buses in the West Midlands have more CCTV cameras than any other mode of transport.

National Express Employee Charity Panel provides thousands in funding support

In 2017, the National Express Employee Charity Panel donated £8,000 to over 30 different charities and community groups personally supported by the company’s UK employees.

National Express’s record-breaking Christmas

National Express is revealing it hit new heights this Christmas as the company broke records for passenger numbers and revenue.

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